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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Dog vet bill

So so easy when making a claim, no hassle or problems Reviewed on: 23rd September 2022

Good value, good cover

I have Been with emporium for several years, good value, good cover . Reviewed on: 23rd September 2022

Pet secure

Good cover for reasonable prices Reviewed on: 23rd September 2022

Professional, no hassle company. Would recommend to all equines

Website is very easy to navigate, with all your docs in one place and easily accessible. Very polite and professional customer service. They keep you up to date with little delay. No hassle, fast payments! ***** Reviewed on: 23rd September 2022

Horse insurance

Emporium have been great at every claim I have made , I have been unlucky with my horse and they pay straight away with no hassle Reviewed on: 23rd September 2022

All good

Very professional and well organised Reviewed on: 23rd September 2022

Review based on fact

Helpful knowledgable, professional Reviewed on: 23rd September 2022

Good value for money.

Prices not ridiculously hiked each year even for the older dog. When my dog was ill l rang and it was sorted very quickly. Reviewed on: 23rd September 2022

Great insurance company

Always been happy with customer support and quick response Reviewed on: 23rd September 2022

Great value for money

have had my vet insurance with them for several years never had any problems with claims. They have always given me good value , there customer service is very good .I have recommended them on several occasions Reviewed on: 23rd September 2022

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