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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.72 (5996 reviews)

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4.72

Based on 5,996 reviews, last reviewed 6th Sep 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Great value for money

have had my vet insurance with them for several years never had any problems with claims. They have always given me good value , there customer service is very good .I have recommended them on several occasions Reviewed on: 23rd September 2022

Helpful

I have always found them very helpful when dealing with queries Reviewed on: 23rd September 2022

Fabulous service

When I needed to make a claim for my horse. It was dealt with quickly and without hassle. Payment was made swiftly and promptly. It made what was a very stressful situation easier to deal with. Reviewed on: 23rd September 2022

great

they are always friendly and helpful and are reasonably priced Reviewed on: 23rd September 2022

First class service

I would highly recommend The Emporium Insurance Company. Claims are paid quickly and professionally.with no hassle. Great customer service. Reviewed on: 23rd September 2022

Happy Customer

The staff are friendly, honest & professional. A breath of fresh air compared to most insurance companies. Reviewed on: 23rd September 2022

Pet Insurance Claim

We hadto put in a claim for our dogs vets bills in June this year. The clim was promptly dealt with and payment made to us in very short time. I needed clarification of one point and I was able to speak to somebody who could answer my question by simply telephoning the company and getting immediate service. Reviewed on: 23rd September 2022

My Bella pet insurance

Amazing company really helping with my poorly yorkie Reviewed on: 23rd September 2022

Just the best

The emporium was absolutely fab when our much loved collie dog was ill over a couple of years. They never argued sbout payments and were always kind and helpful. Reviewed on: 23rd September 2022

Great insurance for my pony!

Insurance Emporium is my trusted partner to take care of my pony. Good coverage and great service, highly recommend! Reviewed on: 23rd September 2022

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