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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Helpful

I have always found them very helpful when dealing with queries Reviewed on: 23rd September 2022

Fabulous service

When I needed to make a claim for my horse. It was dealt with quickly and without hassle. Payment was made swiftly and promptly. It made what was a very stressful situation easier to deal with. Reviewed on: 23rd September 2022

great

they are always friendly and helpful and are reasonably priced Reviewed on: 23rd September 2022

First class service

I would highly recommend The Emporium Insurance Company. Claims are paid quickly and professionally.with no hassle. Great customer service. Reviewed on: 23rd September 2022

Happy Customer

The staff are friendly, honest & professional. A breath of fresh air compared to most insurance companies. Reviewed on: 23rd September 2022

Pet Insurance Claim

We hadto put in a claim for our dogs vets bills in June this year. The clim was promptly dealt with and payment made to us in very short time. I needed clarification of one point and I was able to speak to somebody who could answer my question by simply telephoning the company and getting immediate service. Reviewed on: 23rd September 2022

My Bella pet insurance

Amazing company really helping with my poorly yorkie Reviewed on: 23rd September 2022

Just the best

The emporium was absolutely fab when our much loved collie dog was ill over a couple of years. They never argued sbout payments and were always kind and helpful. Reviewed on: 23rd September 2022

Great insurance for my pony!

Insurance Emporium is my trusted partner to take care of my pony. Good coverage and great service, highly recommend! Reviewed on: 23rd September 2022

Great Insurance Company!

So easy to fill out the forms to make a claim and they are very helpful. Never had any problems with payments. Would recommend! Reviewed on: 23rd September 2022

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