Smart Money People Logo
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5996)

Kind and helpful!

5
I’ve found The Insurance Emporium to be so helpful and way to chat to and easy to phone, they’ve really helped to calm my fears. Reviewed on: 23rd September 2022
Mary miller's avatar
Mary miller

The best

5
Everything we need at the best price Reviewed on: 23rd September 2022
Smnnob's avatar
Smnnob

Efficient

5
Quick response when we had to make a claim on our pet insurance,very friendly and efficient service,would highly recommend to anyone seeking pet insurance. Reviewed on: 23rd September 2022
Angela Price's avatar
Angela Price

Horse insurance

5
Quick to respond to claims helpful when calling overall good Reviewed on: 23rd September 2022
Nichola Sinclair's avatar
Nichola Sinclair

Simple Quick and Efficient

5
The Insurance Emporium offers pet insurance for dogs and cats and has a wide range of cover levels available; this makes it easy for policyholders to pick one that suits theri budget. It offers Lifetime, Maximum Benefit and Time Limited policies and for each of these it has gold, silver and bronze cover levels. It provides vet fees ranging from £1,000 to £8,000 depending on the type of cover chosen. It also offers accident only and liability only policies. Reviewed on: 23rd September 2022
Rocco Hayabusa's avatar
Rocco Hayabusa

Claimed successfully

5
First claim was successfull, now waiting to see for 2nd claim. Reviewed on: 23rd September 2022
Craig Howlett's avatar
Craig Howlett

Cover of Caucasian shepherd

5
Brilliant, will cover this breed when others wont. Good premium price with lots of options Reviewed on: 23rd September 2022
Sharon Edwards 's avatar
Sharon Edwards

Fuss-free

4
Claim process is painless. Payment made direct to vet. Reviewed on: 23rd September 2022
Steve's avatar
Steve

Great value and easy to understand

5
Great value and easy to understand choices to select the insurance I need online. Friendly customer service at renewal. Reviewed on: 23rd September 2022
Sid's avatar
Sid

My dog insurance

5
Great insurance company. Recommend!!! Reviewed on: 23rd September 2022
rusaliya@yahoo.co.uk's avatar
[email protected]

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill