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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Excellent Service

Good value, excellent customer services, good product Reviewed on: 23rd September 2022

Efficient

This company has been very efficient professional and helpful over the last 4 years we've been with them Reviewed on: 23rd September 2022

Easy down to earth keeping it real company

Always felt easy to understand everything with this company never worried what am I getting what am I buying and always a great price too. Reviewed on: 23rd September 2022

Best value

Shopped around and this insurance was by far the best value. I haven't claimed and hopefully won't have to. Reviewed on: 23rd September 2022

Great cover

The insurance is very affordable and my experience of the customer service has been excellent Reviewed on: 23rd September 2022

Easy, reliable, friendly

Fantastic service always, they make everything easy and simple.I have never had any issues, best pet insurance I have found. Reviewed on: 23rd September 2022

Easy to deal with and quick to settle

Shortly after buying my horse and despite a 5-stage vetting, problems started to arise which have caused me heartbreak and stress but my cover has allowed me to attempt treatment which may have been out of question financially and make him comfortable and I have never had any problem either with submitting or having a claim settled. Reviewed on: 23rd September 2022

Affordable insurance

Emporium Horse riders insurance provides with peace of mind that i am covered for all eventualities whilst riding at an affordable price. The team are always really helpful too. Reviewed on: 23rd September 2022

Amazing pet insurance

Amazing company, fast payments, great customer service. Reviewed on: 23rd September 2022

Always been fair and helpful

Brilliant insurance. Have had to claim and was easy process and stress free Reviewed on: 23rd September 2022

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