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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

good

easy to deal with great at payout never had an issue people are very helpful Reviewed on: 23rd September 2022

helpful and understanding

Easy contact through email, sensible people helping out at a tricky time. i have found them great, and all for a decent price. Reviewed on: 23rd September 2022

Pony

The Insurance Emporium has always help us with insurance for our Pony and makes sure we have the best cover for it. Reviewed on: 23rd September 2022

my claim

claim settled in days and premiums very reasonable Reviewed on: 23rd September 2022

Cat love

Our cat is the love of our lives , so we need to know that she is covered, the dealing with this company gives us confidence she will be dealt with Reviewed on: 23rd September 2022

Great Service

I've used The insurance emporium for 4 years now and thankfully only had to make 1 claim. But the reason I'm leaving this review is that 1 claim was dealt with quickly and professionally. The payout was made quickly and the team were very professional and understanding. Top customer service. Reviewed on: 23rd September 2022

Quick efficient service

Our pup has had 3 claims in the last 3 years and they have always been amazing with sorting everything out without any hassle or bother from us. We had one concern and they have been more than happy to accommodate and very efficient with paperwork and payments Reviewed on: 23rd September 2022

Brilliant insurance

Happy to be with the Insurance Emporium. Competitive pricing and excellent service. Reviewed on: 23rd September 2022

Comprehensive and Good Value

I took out Lifetime cover for my Springer Spaniel 7 years ago and have total confidence he is well covered. If I have any questions they are dealt with in a helpful and friendly manner and claims are quickly handled. Reviewed on: 23rd September 2022

Swift pay out, good customer service

We've insured our dogs with The Insurance Emporium for a couple of years now and I had a reason to claim to make our first claim to remove a couple of lumps removed from one of our dogs. The admin was easy, the customer service was good and the pay-out was swift. Very happy with the service. Reviewed on: 23rd September 2022

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