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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
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John
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

great service

5
Always spoke to someone quickly when i have called and had prompt payment when needed...would recommend insurance emporium to anyone with a pet Reviewed on: 23rd September 2022
j's avatar
j

Easy to deal with, quick to process claims

5
I’ve had to make regular claims for my dog, and everything has been dealt with smoothly and easily. Thank you! Reviewed on: 23rd September 2022
C's avatar
C

Excellent service

5
I submitted a claim for one of my elderly cats for which I expected to wait for an acknowledgement or further questions. However I discovered it had been paid immediately without a quibble.You can't ask for better service than that! Reviewed on: 23rd September 2022
JudiP's avatar
JudiP

Amazing company

5
I've been with these for a few years now and I've never had any problem very quick to settle claim and as I have a dog with diabetes and cushions disease I have to claim nearly every month, amazing company Reviewed on: 23rd September 2022
Wendy Parry 's avatar
Wendy Parry

Amazing

5
Amazing company, wouldn’t insure my pony with anybody else. Really helpful! Reviewed on: 23rd September 2022
Elena Varney's avatar
Elena Varney

Good product cover.

4
Good and competitive cover offered for our pet. Reviewed on: 23rd September 2022
Eddie's avatar
Eddie

Very happy with the service I received.

5
Messages were answered in a timely manner. Very happy with the service and haven't looked elsewhere. Reviewed on: 23rd September 2022
Heidi Osborne's avatar
Heidi Osborne

Great service great price

4
Had dogs for over forty years the insurance emporium gives you peace of mind with a human touch Reviewed on: 23rd September 2022
John haswell's avatar
John haswell

No hassle always helping

5
My own experience is outstanding. Costumer service and dealing with issues absolutely outstanding. Couldn’t wish for better insurance provider. Reviewed on: 23rd September 2022
Jana's avatar
Jana

Nice insurance

5
Helpful and honest. Just what yiu want from insurance Reviewed on: 23rd September 2022
Louise's avatar
Louise

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