Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.72 (5996 reviews)

View other The Insurance Emporium products

4.72

Based on 5,996 reviews, last reviewed 6th Sep 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Premium Pet Insurance Policy

Mickey has been covered for over a year and has had several quite serious health episodes. Each time I have made a claim it has been dealt with efficiently and in a timely manner. Reviewed on: 23rd September 2022

Excellent Service from a customer not easily pleased

We needed to get Insurance Emporium involved when we has an issue with our new puppy. Their service was excellent, timely and without any hassle. All the things that you hope, but rarely get, from the service industry. We are well pleased and hope that they win the reward that they clearly deserve... Reviewed on: 23rd September 2022

Excellent claims service my claim was settled in a week

I had to take my dog to an emergency vet whilst on holiday and I had my claim settled the following week. Reviewed on: 23rd September 2022

Best on the market

I had multiple pet insurances over the years and only Emporium Insurance ticked all the boxes in terms of value and quality. At a very terrible moment when my dog had a life and death situation I knew it was all covered. Definitely the best provider out there and must be recognised for doing a brilliant job Reviewed on: 23rd September 2022

Great pet insurance

Provided me with best information to help insure my dog at an affordable price Reviewed on: 23rd September 2022

The best insurance ever!

at first I was afraid to take this insurance, my friends told me that it was unknown, but I decided to take it and I don't regret it. I have been with them for 4 years and I am extremely satisfied. any problem was solved successfully and quickly. Reviewed on: 23rd September 2022

Quick efficient and professional service

I have used Emporium pet insurance for several years now to insure my pet Havanese dog. All claims have been dealt with quickly with the minimal amount of effort required from me. The online service is both quick and efficient giv3n clea4 details and updates throughout the claim process. Reviewed on: 23rd September 2022

Best pet insurance

Prompt payment,friendly and helpful Reviewed on: 23rd September 2022

Excellent quality

I can highly recommend this insurance company. I have had no problems at all. Reviewed on: 23rd September 2022

Easy to make a claim

It was very easy to make a claim for my dog’s treatment and they liaised well with my Vet. Reviewed on: 23rd September 2022

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Petplan 4.69 from 2350 reviews
Pet Insurance
from LV (Liverpool Victoria) 3.82 from 16 reviews
Pet insurance
from ASDA Money 2.72 from 71 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.61 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub