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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Been with them for years my provider was claimed on...

Been with them for years my provider was claimed on and the insurance solid not do up good value for money Reviewed on: 30th July 2024

Easy to make a claim and no hassel!

Easy to make a claim and no hassel! Reviewed on: 30th July 2024

Very competitive price, prompt communication, very...

Very competitive price, prompt communication, very pleased. Reviewed on: 30th July 2024

2 happy fur babies

I've had my elderly cat ( Haslam) insured with this company for 4 years. They were very helpful when it came to me having to claim when Haz developed Kidney disease. Although I can no longer claim for this illness as i have reached my limit, I will continue to use them as it's a company I trust. My partner has just insured his cat Ringo with The Insurance Emporium too. 2 happy cats and 2 happy cat parents! Reviewed on: 30th July 2024

Too notch insurer

Excellent customer service and easy to navigate the insurance jargon Reviewed on: 30th July 2024

Very competitive

East to set up.very competitive. Great app. Reviewed on: 30th July 2024

Prompt and fair claim settlement

Prompt and fair claim settlement Reviewed on: 30th July 2024

Overall experience

All claims dealt with promptly, deal directly with the vet so less work required by me. No issues to report. Policy automatically renews so no need to do anything. Good company to deal with Reviewed on: 30th July 2024

Looked after my border collie when she broke her leg...

Looked after my border collie when she broke her leg put her mind at rest knowing she was in good hands and we had an excellent insurance company back in us Reviewed on: 30th July 2024

Good price

Good price with lots of choices availablr Reviewed on: 30th July 2024

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