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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great price

Great price for what you’re getting Reviewed on: 30th August 2020

Good value

Quick and easy to sign up for my 2 cats both “elderly”! Peace of mind for the family that they would have the necessary care. Reviewed on: 30th August 2020

Excellent insurance provider

So pleased I chose this company to go with, and they’re fairly priced too. Reviewed on: 30th August 2020

Great service

Friendly service and support when my dog was diagnosed with an eye tumour and subsequently had to have his eye removed. It was a distressing time, but the claims process was easy and staff helped to ease us through a difficult time. Reviewed on: 30th August 2020

Friendly and helpful

Great staff. Very helpful especially during lockdown when my new horse couldn’t be vetted so cover and was given and price adjusted. When it was able to be vetted cover quickly adapted with just a picture of the vetting form Reviewed on: 30th August 2020

Highly recommended

Always easy to get a quote or renew and the prices are excellent. Great online access Reviewed on: 30th August 2020

Fantastic cover at affordable prices

In comparison with other providers the Insurance Emporium stood out from the rest in terms of cover, extras and affordability. Not to mention a very quick and simple process to apply with an instant quote at the end. Very much recommend. Reviewed on: 30th August 2020

Great company

Brilliant company. Resolve claims quickly. Good communication. Excellent customer service Reviewed on: 30th August 2020

Easy to use and efficient

Bought pet insurance online. Easy to use with a no fuss service. Reviewed on: 30th August 2020

No hassle pay out

Our hound had an accident almost as soon as I had taken out the policy, however the company paid the claim promptly direct to the veterinary surgeon. Very pleased with the no hassle approach. Thank you Reviewed on: 30th August 2020

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