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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Efficient and fast service

Never having made a claim on pet insurance before, I needed help with my claim. A telephone call gave me all the information I needed. .They were very helpful. Once they had received paperwork from my vets, the claim was paid within a few days. Reviewed on: 29th August 2020

Dog insurance

I was recommended to use the insurance emporium and has everything I require for insuring my dog Loki Reviewed on: 29th August 2020

Best Insurance Quote

Quote quickly given and very competitive and the cover was good. Pleased Reviewed on: 29th August 2020

Once initial error sorted, good company to deal with

When I originally emailed to say my pet needed an operation, I was given the wrong information regarding the excess. This was quickly sorted out (human error) and I had no further problems with the claim. Reviewed on: 29th August 2020

helpful and uncomplicated

The site is easy to follow and the staff are helpful. The service received is excellent - as is the cost of the insurance. Reviewed on: 29th August 2020

No problems

The mark of a good insurance company is not the low price or how well they take your money but how painlessly and quickly they pay out on any claim. The Insurance Emporium passed the test effortlessly. Reviewed on: 29th August 2020

Be sure to ensure you insure with empor.

Excellent product at an affordable price which gives us peace of mind that our pet is fully protected. Reviewed on: 29th August 2020

Very Helpful

Always easy to get hold of! Sympathetic and understanding when making a claim . Claim process simple & straight forward. Reviewed on: 29th August 2020

Easy

Had to claim for our dog during lockdown & was settled very quickly. Reviewed on: 29th August 2020

Amazing but cheap insurance

The price is very affordable especially for pure breed dogs and covers a very large range of illnesses and accidents. Reviewed on: 29th August 2020

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