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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more...

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Excellent support & customer care when needed

My dog Bella has had to have two cruciate ligament opperations and a heart ultrasound this year. The Insurance Emporium supported me throughout all of the treatments with excellent customer service & financial payment. This made this stressful time so much more bearable. thank you Emporium! Reviewed on: 31st August 2024

Good but lots of exclusions

Took a while to hear back and there were lots f 'exclusions' and limits on our policy Reviewed on: 30th August 2024

Fabulous service and price, every year

Fabulous service and price, every year Reviewed on: 30th August 2024

Excellent service easy to talk to very helpful

Excellent service easy to talk to very helpful Reviewed on: 28th August 2024

Excellent Service

The Insurance Emporium have been excellent is processing a claim made for my horse recently! Very fast and easy service to use and great value for money! I would highly recommend Reviewed on: 28th August 2024

My dog has cancer and you have been so helpful!

My dog has had broken teeth this year and now also has a diagnosis of cancer. I can't tell you how kind and helpful everyone I have spoken to at the Insurance Emporium has been. So kind and friendly, giving me exactly the information i needed but with warmth and good wishes. The cost of the insurance is so reasonable rated against the payments back and the service. Thank you! Reviewed on: 27th August 2024

A great insurance provider

The team has always been very helpful. They dealt with our case very sensitively. Unfortunately our cat of 16 years passed this year but before his passing a number of surgeries, investigations needed to be done. It was a very stressful time for our family but they were there and helped us through the process. Most items were covered anything which wasn’t was clearly stated in our policy. We know we did everything in Rocky’s case and The Insurance Emporium helped to make that po... Reviewed on: 27th August 2024

Great value pet insurance

Competitive quote for our pet insurance easy to navigate website and clear explanation of the options for cover Reviewed on: 26th August 2024

Very easy to navigate website.

Very easy to navigate website. Each step simple to understand. Reviewed on: 26th August 2024

Insured my dachshund for last 6 years with them.

Insured my dachshund for last 6 years with them. Had a couple of claims and no issues. You can get through on the phone and premiums are reasonable. Reviewed on: 25th August 2024

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