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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Very reasonable and dependable provision for my pet...

Very reasonable and dependable provision for my pet dog! Reviewed on: 30th July 2024

I have been insuring my horse for 2 years with the i...

I have been insuring my horse for 2 years with the insurance emporium as I was recommended by a friend who had been using them for a few years with good service. I unfortunately have had to make three claims which were dealt with quickly & efficiently, with very helpfull staff, so would not hesitate to recommend this company. Reviewed on: 30th July 2024

User-friendly setup and customisation to our specifi...

User-friendly setup and customisation to our specific requirements have resulted in a seamless experience thus far. Reviewed on: 30th July 2024

Helping make claiming as stress free as possible

It’s always a worrying time when one of your pets are unwell, the pet emporium took the stress out of claiming making it easy and quick meaning all I had to do was worry about getting my pet well again Reviewed on: 30th July 2024

Great payout speed

I've been with Insurance Emporium for more than one year since our cat as a kitten and it's an understatement that he didn't cost a fortune both financially and mentally. Throughout the tough time the insurer has always been paying out as soon as they can, even when there's messup by the vet admin. Highly recommended. Reviewed on: 30th July 2024

Great service.

Great service. Great price. Easy to apply for pet insurance. Followed a recommendation from another customer. Reviewed on: 30th July 2024

More approachable than many other faceless insurers

More approachable than many other faceless insurers Reviewed on: 30th July 2024

Friendly and helpful UK based staff.

Friendly and helpful UK based staff. Competitive premium for cover offered. Website easy to navigate and user friendly. Reviewed on: 30th July 2024

Ive had several pets insured with Emporium and they...

Ive had several pets insured with Emporium and they have never failed me or my pets. Excellent service always Reviewed on: 30th July 2024

Great value for money and covers everything I need f...

Great value for money and covers everything I need for my pet cat. Reviewed on: 30th July 2024

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