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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

The best Company

Very trust company with many years expirence. Reviewed on: 31st July 2020

Excellent value for money. Excellent service and genuine care!

Such a great experience for my second cat Kitty who I have adopted from a family member. My old cat Toby is insured with another provider who charge us great amounts. At Insurance Emporium, I was able to afford the Gold service and pay for the annual fee up front rather than pay monthly! superb value for money and a pleasure to deal with! Thank you and congratulations! Reviewed on: 31st July 2020

Prompt payment for claim

I had to claim a month into the policy when our rescue cat was attacked by the neighbour’s cat resulting in an abscess. Simple process of completing the form and prompt payment. Reviewed on: 31st July 2020

Great service

They are very helpful and quick with responding. Definitely recommend. Great service for a great price Reviewed on: 31st July 2020

Horse insurance

easy to set up, excellent coverage for a very reasonable price and very helpful staff. Highly recommend. Reviewed on: 31st July 2020

Excellent service

I found the it was quick and easy to talk to someone on the phone at Insurance Emporium. They were friendly and very helpful. Reviewed on: 31st July 2020

Very Easy and easy to use

very pleased with the level of cover and the ease in understanding what level of cover we wanted and needed Reviewed on: 31st July 2020

Thorough and reasonable provider with good customer service.

Having used a number of other pet insurance providers over the years, The Insurance Emporium really is the very best in many ways and I hope to continue with them for many years to come. Reviewed on: 31st July 2020

Great value

Great value insurance. Highly recommend. Reviewed on: 31st July 2020

Simply great service

Reliable, friendly service. Easily contactable, great policies, really amiable staff. I am so happy I chose The Insurance Emporium, I feel so secure in the knowledge my precious pooch is covered for any eventuality. Thanks all. Reviewed on: 31st July 2020

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