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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Helpful and caring

When you need to use Pet insurance it’s usually a worrisome time, these guys understand you may not be quite on point and make it so easy with a caring attitude, it’s not something you can buy it’s the extra mile. Reviewed on: 30th July 2020

excellent service prompt no quibble payment on claims

long winded skin condition in our puppy resulting in multiple claims paid promptly - excellent service Reviewed on: 30th July 2020

Top quality

Our dog got injured and they were so easy to deal with. Cover a very expensive vet bill. Reviewed on: 30th July 2020

New customer

I haven't been a customer for very long but everything was made so easy when I joined. Reviewed on: 30th July 2020

Best Service

Insurance Emporium have been absolutely fantastic, their customer service is outstanding and couldn’t ask for anything more from them Reviewed on: 30th July 2020

Great

Great at helping people and understand if you have any problems and staff are welcome and friends and helping Reviewed on: 30th July 2020

Fair prices, great customer service and reliable insurance company

I've been having pet insurance with Emporium for more than 2 years now I have nothing to complain about them. I sincerely recommend them as a professional and reliable insurer. You won't regret it. Reviewed on: 30th July 2020

Dog insurance

I was new to having a pet so I was finding it difficult to choose the right level of care. I received good advice, several times as I kept asking just to be sure. I looked online but rang up to buy my Cover. The girl was very helpful during a difficult time. Reviewed on: 30th July 2020

Everything you need

Everything you need for Pet Insurance and great customer service with lots of helpful staff who make it very easy to continue being a customer year after year Reviewed on: 30th July 2020

Hassle free insurance

I've been with emporium for a few years now insuring my 2 dogs n cat and ive never had any issues with them. Claiming is easy, and renewal each year is hassle free with emporium trying to find me the best quote to keep my custom. Ive always recommend emporium to everyone i know. Reviewed on: 30th July 2020

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