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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Top quality

Our dog got injured and they were so easy to deal with. Cover a very expensive vet bill. Reviewed on: 30th July 2020

New customer

I haven't been a customer for very long but everything was made so easy when I joined. Reviewed on: 30th July 2020

Best Service

Insurance Emporium have been absolutely fantastic, their customer service is outstanding and couldn’t ask for anything more from them Reviewed on: 30th July 2020

Great

Great at helping people and understand if you have any problems and staff are welcome and friends and helping Reviewed on: 30th July 2020

Fair prices, great customer service and reliable insurance company

I've been having pet insurance with Emporium for more than 2 years now I have nothing to complain about them. I sincerely recommend them as a professional and reliable insurer. You won't regret it. Reviewed on: 30th July 2020

Dog insurance

I was new to having a pet so I was finding it difficult to choose the right level of care. I received good advice, several times as I kept asking just to be sure. I looked online but rang up to buy my Cover. The girl was very helpful during a difficult time. Reviewed on: 30th July 2020

Everything you need

Everything you need for Pet Insurance and great customer service with lots of helpful staff who make it very easy to continue being a customer year after year Reviewed on: 30th July 2020

Hassle free insurance

I've been with emporium for a few years now insuring my 2 dogs n cat and ive never had any issues with them. Claiming is easy, and renewal each year is hassle free with emporium trying to find me the best quote to keep my custom. Ive always recommend emporium to everyone i know. Reviewed on: 30th July 2020

A trusted company which pays out

I’ve had good experience of The Insurance Emporium. They’ve paid out no questions asked when I made a claim. My dog was on regular medication again no quibbles with paying out each time. A range of cover to suit different budgets. A pleasure to deal with. Reviewed on: 30th July 2020

Horse Insurance

Simple to use site. Easy to tailor the insurance to suit your needs. Always gets the best price for exactly what you need. No need to spend hours each year trying to find the best insurance, just leave it to, Emporium. Reviewed on: 30th July 2020

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