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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Fantastic peace of mind

The insurance emporium is excellent quality for what you pay. It gives me peace of mind that should the unfortunate happen I will be able to get my horse the best care. Reviewed on: 30th July 2020

Great pet cover

Have used these to cover my pet for a few years now this year when it came to the renewal this year because of the age of our dog now and on advice from the vet, we know longer needed pet cover as if she had any really bad condition because of her age it would be more likely that she would need to be put to sleep, the insurance emporium absolutely understood this and put know pressure on to take the renewal, the service they give is great and if I need pet insurance in the future I would use them again. Reviewed on: 30th July 2020

Fantastic

Very helpful and got excellent customer service and a very good quote would highly recommend Reviewed on: 30th July 2020

Sad circumstances made a little better

Our kitten unfortunately died but the insurance emporium made it so easy to deal with the loss and get some money back. It was all done so easy and quick Reviewed on: 30th July 2020

Snowy award

Clear and unambiguous documentation, best value, excellent customer care Reviewed on: 30th July 2020

Good cover at a reasonable cost

Having looked at a number of pet insurances for our new puppy, we were pleased with what cover Emporium provided. This gave us peace of mind should something unexpected happen to our family pet. Reviewed on: 30th July 2020

Easy & thorough

Easy system for setting up new policy, had a person contact me (at a time that suited me) to obtain further information. Very friendly and thorough. Reviewed on: 30th July 2020

Fantstic

Fantastic, professional company and truly value for money. Reviewed on: 30th July 2020

Excellent company

Excellent on price even for older dogs when other company hike up the price. Have stayed with them for a few years rather than look around for cheaper. Reviewed on: 30th July 2020

Great customer service

Rang about my renewal, sorted it out straight away advised me on my options and saved me money too! Reviewed on: 30th July 2020

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