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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Great customer service

5
Rang about my renewal, sorted it out straight away advised me on my options and saved me money too! Reviewed on: 30th July 2020

Excellent service

5
I have insured my three dogs .excellent service always keep you updated with any changes. Reviewed on: 30th July 2020

Helpful company

5
The Insurance Emporium and very helpful and friendly and value for money. Highly recommended Reviewed on: 30th July 2020

Bailey says thanks woof woof

5
Very easy to deal with. Thanks alot Reviewed on: 30th July 2020

Peace at mind at affordable price

5
It was super easy to navigate the website, quick to get a quote, I found the price very affordable for what it covers and although I didn’t make a claim yet, I feel comfortable to have my pets covered with them. Reviewed on: 30th July 2020

Pet insurance

5
Great site s great deal with great info Reviewed on: 30th July 2020

Great cheap insurance

5
Cheapest around hopefully I won't have to claim Reviewed on: 30th July 2020

Happy with service

5
My dog been really unwell. Without any hassle I get help from my dog insurance. I’m really happy about that. Reviewed on: 30th July 2020

Great insurance

5
This pet insurance is the best that I can see on the market. The lifetime cover is great and beats other competitors hands down Reviewed on: 30th July 2020

No fuss service

5
Fast and efficient service throughout my claims Reviewed on: 30th July 2020

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