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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.79 (5994 reviews)

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4.79

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Fantastic

Very helpful and got excellent customer service and a very good quote would highly recommend Reviewed on: 30th July 2020

Sad circumstances made a little better

Our kitten unfortunately died but the insurance emporium made it so easy to deal with the loss and get some money back. It was all done so easy and quick Reviewed on: 30th July 2020

Snowy award

Clear and unambiguous documentation, best value, excellent customer care Reviewed on: 30th July 2020

Good cover at a reasonable cost

Having looked at a number of pet insurances for our new puppy, we were pleased with what cover Emporium provided. This gave us peace of mind should something unexpected happen to our family pet. Reviewed on: 30th July 2020

Easy & thorough

Easy system for setting up new policy, had a person contact me (at a time that suited me) to obtain further information. Very friendly and thorough. Reviewed on: 30th July 2020

Fantstic

Fantastic, professional company and truly value for money. Reviewed on: 30th July 2020

Excellent company

Excellent on price even for older dogs when other company hike up the price. Have stayed with them for a few years rather than look around for cheaper. Reviewed on: 30th July 2020

Great customer service

Rang about my renewal, sorted it out straight away advised me on my options and saved me money too! Reviewed on: 30th July 2020

Excellent service

I have insured my three dogs .excellent service always keep you updated with any changes. Reviewed on: 30th July 2020

Helpful company

The Insurance Emporium and very helpful and friendly and value for money. Highly recommended Reviewed on: 30th July 2020

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