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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Great insurance company

Great insurance company, decent price and great to deal with Reviewed on: 30th July 2020

Two ponies in safe hands

easy to set up and provides peace of mind Reviewed on: 30th July 2020

Great value no hassle claims

I have insured 2 dogs with these guys and have had to claim £2000 for each of them within the first couple of years. Every penny paid back (within reason anyway!), no hassle and not jump in premium. Customer service has been flawless every time too, from renewals to advice and claims. I recommend them to everyone already Reviewed on: 30th July 2020

Superb

Very good price and they where there when I needed them Reviewed on: 30th July 2020

Pet Insurance competitively priced

Easy to use website, easy set up if insurance. Reviewed on: 30th July 2020

Great insurer

My policy initial policy was cancelled when my payment didn’t go through so after a quick 5 minute telephone conversation they set up a new policy for my little pooch. Great customer service Reviewed on: 30th July 2020

Excellent service

Speedy response to Claim with great communication throughout Reviewed on: 30th July 2020

Super efficient, helpful and reassuring

I have used the Insurance Emporium for both of my cats, sadly one became ill. The IE were quick, helpful and their contract was easy to understand. Unfortunately my cat died but I felt reassured that the vet bills were taken care of. I would only use the IE in future and I take out full cover. It's really not worth the worry using anyone else. Reviewed on: 30th July 2020

Quick payment

Quick and easy payment after my cat was seriously ill Reviewed on: 30th July 2020

Simply the best pet insurance

I searched all comparison sites and word of mouth recommendations. None compared for price or cover . Reviewed on: 30th July 2020

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