Write a review

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

View other The Insurance Emporium products

4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5993)

Fantastic!

I was pleasantly surprised how quickly The Insurance Emporium dealt with my claim. Within just a few days of receiving my claim form, I received an email saying the funds had been transferred to my account. A completely painless process! Definitely would recommend to family and friends. Thank you! Reviewed on: 1st August 2019

Good

Very positive that I was kept up to date regularly about my claim. Every step I received an email. Reviewed on: 1st August 2019

Absolutely brilliant!

Everything was dealt with swiftly and smoothly with no problems at all. Definitely reccomend! Reviewed on: 1st August 2019

Perfect! Paid out quickly -no bother

They paid my vet bill quickly and without and issues. Couldn't fault them! Reviewed on: 1st August 2019

Making a claim

I submitted a claim and it was paid out withing 7 working days which is fantastic. Reviewed on: 1st August 2019

easy and efficient

Really easy and straight forward to make a claim and really good customer service always ready to help. Reviewed on: 31st July 2019

pet claim

Great price for what i wanted,quick payout and great communication from beginning to end of my claim thankyou Reviewed on: 31st July 2019

Above and Beyond

I recently had to make a claim for my dog who was a little under the weather! We claimed on the insurance and filled out a very simple form and returned it. The Insurance Emporium were fantastic and regularly kept me updated with how the claim was going through, even getting in touch with multiple vets due to us moving house during the year! The service was excellent and I'm confident I'll be with them for the entire life of my little fur baby. Reviewed on: 31st July 2019

Really fast payout

Very fast, very friendly fair service Reviewed on: 31st July 2019

Brilliant Insurance

Always happy to help and very understanding. No issues at all so far. Reviewed on: 31st July 2019

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from M&S Bank - Marks and Spencer 2.41 from 35 reviews
Pet insurance
from Lifetime Pet Cover 4.84 from 2401 reviews
Pet insurance
from Animal Friends 4.71 from 637 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.96 from 28 reviews
Caravan Insurance
from The Insurance Emporium 4.91 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub