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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Quick and efficient process

The whole process ran as smoothly as can be. I made my claim and received the payment within days, no hassle. The only knock on the service is value for money as the costs of treatment were not fully covered. Reviewed on: 31st July 2019

brilliant

rang up about my vet bill for my dog who had not been well and the staff was very helpful and paid me my money back with in 2 weeks brilliant service Reviewed on: 30th July 2019

Top coverage for your pets.

Really decent pet insurance and a relatively simple procedure to negotiate to make a claim. No problems with their claim. Reviewed on: 29th July 2019

Highly recommended

Claims advisors couldn't be more helpful ensuring I understood the policy and making sure I claimed everything I was entitled to. Online portal easy to use and claims dealt with quickly. Appreciated the regular email contact to let me know how my claim was progressing. Would recommend to friends and family, and will be continuing to insure my cat with The Insurance Emporium in the future. Reviewed on: 29th July 2019

Fast and effective

Regular and quick email updates took stress out of a large claim I had to make at a time when I was upset over whether my dog Albert would fully recover from surgery..... there was no red tape or multiple calls for updates needed... and the bonus is my albert is going really well and has a happy calm mummy to aid his rehab Reviewed on: 29th July 2019

Great service

First pet claim made. I was surprised at how efficient the service was. Reviewed on: 29th July 2019

Fantastic

I couldn’t fault this company for the swift service From start to finish Reviewed on: 29th July 2019

Much easier than I thought it would be to make a claim

I was expecting hassle as have had a bad experience with previous pet insurance but claim was settled straight away Reviewed on: 27th July 2019

Good value and good service

had to make a claim after our dog had a grass seed removed from hr ear. It wasn't a fortune, but a claim was made nevertheless. A speedy response and cash transfer followed within a few days. Excellent service! Reviewed on: 26th July 2019

Easy to access

Very quick and hassle free when paying out claims Reviewed on: 26th July 2019

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