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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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8%
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1%
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1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Superb Pet Cover :)

5
Easy to choose cover. Extremely competitive prices. Very easy to apply and we have had to claim once for our cat. Easy, no fuss, very efficient. Already have had a friend take out a policy. Reviewed on: 25th July 2019

Prompt, efficient and value for money

4
A reasonably priced insurance with prompt pay out, no quibbles. We have now lost any future claims for that condition but it is the policy. Reviewed on: 25th July 2019

Great value for money

5
Had to make a claim, dealt with superfast with no arguments, I am only in my second year with this company, wish I had known about them years ago. Reviewed on: 25th July 2019

Excellent service from start finish

5
A refreshing change from when I’ve made other insurance claims in previously Highly recommend Emporium Reviewed on: 25th July 2019

Efficient

5
This company gives a prompt service, very good to deal with Reviewed on: 25th July 2019

First class settlement

5
When we needed to make a claim for our dog following cruciate ligament surgery the ease of claiming and service was outstanding. Claim process simple and settlement within 10 days. Outstanding Reviewed on: 25th July 2019

Fast and stress free

5
Faat service and think it only took about a week from claim to a message saying it was going to be paid ! Reviewed on: 25th July 2019

Claim for emergency surgery on my pet

5
Can not recommend enough Quick helpful response Always on hand to help Reviewed on: 24th July 2019

Easy to use,efficient and customer friendly

5
Have often heard tales of how difficult insurance companies can be to deal with. Not this one they are professional, efficient and customer friendly, expressing sorrow at the loss of our beloved pet Reviewed on: 24th July 2019

Claim

5
Unfortunately my pet had to have an operation which cost quite a lot thank god I had emporium pet insurance,they helped us with the process of making a claim and paid out very quickly. Reviewed on: 24th July 2019

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