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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5994)

Helpful, Understanding

I have found the people at The Insurance Emporium to be very helpful, understanding and sympathetic when speaking to them, they try their best to resolve any queries. I would definitely recommend. Reviewed on: 24th July 2019

Well worth the money

You hope you will never need it, I did unfortunately and there was zero extra stress to deal with, between the vet direct and pet emporium , they dealt with my claim, so I could look after my pooch post op worry free Reviewed on: 24th July 2019

So far so good

No qualms thus far- Thank You insurance emporium Reviewed on: 23rd July 2019

Very easy to make a claim

After a few visits to the vets I soon realised that the cost of my cats illness was going to exceed my excess on my policy so I filled in the forms and sent them off. It was a matter of days before I heard back to confirm the payment. It couldn’t have been easier. Reviewed on: 23rd July 2019

Quick and helpful claim

Felt well supported through my first claim on my policy and had good contact from the team. Felt clear what was happening at each stage and appreciated the personal call to advise of payment. Reviewed on: 23rd July 2019

No quibble

Put a claim in and settlement was achieved within 4 days, money straight into more bank account. Reviewed on: 23rd July 2019

Excellent service

My nine year old dog recently had a cruciate ligament rupture and after xrays nd rest had an operation. I only handed in my forms to the vet on a Monday tea time and by the Thursday had an email from the pet emporium to say they were dealing with my claim. My claim was settled the next week. I personally could not believe how quick and easy the whole process was. My dog George hadn’t even had his stitches out and all was sorted.First class Reviewed on: 22nd July 2019

Pet Insurance

Hassle free, easy to claim and fast settlement Reviewed on: 22nd July 2019

Quick and painless claim

I found the claim process very simple, despite a delay in the vet filling in their part of the claim form, payment was made very quickly . My only small criticism is that the excess was larger than expected because the London vet's consultation fee was above your maximum Reviewed on: 22nd July 2019

top insurance

Claim was dealt with very quickly without fuss. Reviewed on: 22nd July 2019

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