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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Pawfection

Great customer service and fantastic policy Reviewed on: 8th July 2019

Fantastic company with great prices and cover

Unfortunately, we have to claim twice with our dog. The company has been brilliant each time. No hassle and no issues. Highly recommended. Thank you. Reviewed on: 7th July 2019

Excellent and speedy claim processing!

Excellent and speedy claim processing! Reviewed on: 5th July 2019

Quick and professional

Lovely service, made making a claim simple and quick. If my premium doesn't sky rocket i shall go with them again next year! Reviewed on: 5th July 2019

No problems

Great company. They make my claim extra fast and easy as it could be. Highly recommended. Reviewed on: 5th July 2019

Pet insurance for BC

Very helpful staff friendly and able to explain and help with my claim Reviewed on: 4th July 2019

Great company and customer services

Amazing value for money and great quick response to claims Reviewed on: 4th July 2019

Kendal's BOAs procedure

Our French Bulldog had to have boas procedure due to breathing problems so we downloaded the claim form, filled in our part, vet filled in theirs and was posted off. Cheque came in post few days later, it was as simple as that Reviewed on: 4th July 2019

Pawfect!

Friendly, unintimidating, efficient, honest and most of all kind! Dealt with my claim in such a fuss-free way that the stress of my dog's accident and subsequent surgery was significantly reduced. Reviewed on: 4th July 2019

Easy Cliam and Good Support

The claim form is simple and the instructions to complete the form are very good. The support time were very helpful and the queues to be answered are reasonable. Reviewed on: 4th July 2019

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