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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

View other The Insurance Emporium products

4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

A star !

Never had any problems , always been great help and great value for money Reviewed on: 30th July 2024

An honest pre claim review

The Customer Service is very helpful in explaining the various policies, and the forms are very easy to deal with, so signing up to a policy is super easy. However, preclaim review the proof of how good an insurance company is how they deal with claims. Fortunately I have not had to make a claim so I feel that any review I make is incomplete and there not really valid. Reviewed on: 25th July 2024

Easy to use website & competitive pricing.

Easy to use website & competitive pricing. Reviewed on: 24th July 2024

Decent cover for reasonable price

Easy online setup. Thought decent insurance, offering quite good benefits for a reasonable price. Reviewed on: 24th July 2024

Claim paid directly to the vet with no fuss

Claim paid directly to the vet with no fuss Reviewed on: 23rd July 2024

Best low budget insurer

I found them through a comparison site and they had the lowest premiums by a long way. While there is less offered I still this was the best value when considering my budget. It was easy to purchase and set up. Reviewed on: 22nd July 2024

Very helpful customer service.

Very helpful customer service. Excellent price. Reviewed on: 21st July 2024

Good all round policies

Always received good customer service, online account management and stress free claims process with prompt policy payout. Reviewed on: 21st July 2024

I’ve only had to claim on my insurance once a couple...

I’ve only had to claim on my insurance once a couple of years ago, but when I did the service I got was prompt and professional. Reviewed on: 21st July 2024

Why would I leave?

I've been with Emporium for a few years now and have never experienced any difficulty making my claims. Reviewed on: 19th July 2024

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