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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Highly recommend

Great communication and friendly service. Reviewed on: 20th August 2024

So glad I found this company

Taking out a policy wth The Insurance Emporium for my pets was so easy to do and the monthly renew option gave me piece of mind in terms of raising any future claims considering the cost of veterinary treatment now days Reviewed on: 22nd August 2024

brilliant company!!

i have my dog insured with yourselves and have done for 4 years now. Your company have been brilliant - great customer service, good value for money and very quick to pay out. have recommended to my friends and they have switched to insurance emporium Reviewed on: 22nd August 2024

Great value for money, friendly on the phone .

I haven’t had to use them for a claim yet, but value for money is the cheapest I’ve found for my cats, when you ring to ask something or change something they are very friendly and I can understand them. Reviewed on: 22nd August 2024

Horse insurance

Both my horses are insured with The Insurance Emporium. I have had to make a claim for one of my horses. Whenever I have phoned, they have been incredibly helpful, they keep in touch and explained the whole claim process to me. Great communication and very helpful staff. Many thanks!! Reviewed on: 22nd August 2024

Great Customer Service

Easy online claim process. Online portal is great and easy to use. When I have had to call, friendly helpful staff who are happy to help. Great customer service. Reviewed on: 21st August 2024

Good value price and no steep increases

Great price and no steep increases Reviewed on: 21st August 2024

I have always had a straightforward experience with...

I have always had a straightforward experience with no faff or delays. Reviewed on: 21st August 2024

I have all my animals on this insurance

I have all my animals on this insurance Reviewed on: 21st August 2024

alway easy to deal with

always very easy to deal with competative and fair Reviewed on: 21st August 2024

Simple, reasonable, effective insurance for my dog a...

Simple, reasonable, effective insurance for my dog and horse. Website makes it straightforward. What’s not to like. Reviewed on: 21st August 2024

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