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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

The best!

5
Always very helpful, they reply immediately and their prices are definitely the best. Reviewed on: 10th July 2024

Best value money wise and cover for my cat

5
Best value money wise and cover for my cat Reviewed on: 10th July 2024

Worry free without question

5
Clyde my 6yr old cat had to go for investigations and surgery this year and the process of claiming on insurance was straight forward and was sorted so quickly. During a time of worry and stress was a huge weight off. Reviewed on: 10th July 2024

Had exactly the cover I was looking for, CS team ans...

5
Had exactly the cover I was looking for, CS team answered the queries I had with a friendly and approachable manner Reviewed on: 10th July 2024

Great value

5
They provided a very good quote and the cover was good too. Haven't put them to the test though - no claims so far. Reviewed on: 10th July 2024

My experience

5
Cannot fault them reasonable premiums and quick paying claims Reviewed on: 10th July 2024

Very reasonable quote

5
Very reasonable quote compared with the company I was with previously for 8 years Reviewed on: 10th July 2024

They do horse veterans insurance

5
They do horse veterans insurance Reviewed on: 10th July 2024

Friendly & Professional

5
I've never made a claim with either of my dogs but I have found them to be professional and friendly when I've had a question Reviewed on: 10th July 2024

Easy to setup and reasonable pricing

5
Easy to setup and reasonable pricing Reviewed on: 10th July 2024

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