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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

My experience

Cannot fault them reasonable premiums and quick paying claims Reviewed on: 10th July 2024

Very reasonable quote

Very reasonable quote compared with the company I was with previously for 8 years Reviewed on: 10th July 2024

They do horse veterans insurance

They do horse veterans insurance Reviewed on: 10th July 2024

Friendly & Professional

I've never made a claim with either of my dogs but I have found them to be professional and friendly when I've had a question Reviewed on: 10th July 2024

Easy to setup and reasonable pricing

Easy to setup and reasonable pricing Reviewed on: 10th July 2024

Always very helpful.

Always very helpful. When I’ve made a claim the money is usually in my bank account within the stated time. When I’ve asked for advice it’s always given precisely. The monthly premium hasn’t increased a great deal even though I’ve claimed several times owing to our dog having Diabetes. Reviewed on: 10th July 2024

Fair pricing and quick claims payouts

Fair pricing and quick claims payouts Reviewed on: 10th July 2024

Great service

The staff are always very helpful and friendly when I have had a query and all my claims have been settled promptly Reviewed on: 10th July 2024

Very helpful customer service and value for money as...

Very helpful customer service and value for money as a product. Very reassuring when going through a bad illness with my cat. Reviewed on: 10th July 2024

EXCELLENT company

ALL of my dogs are insured with this company Reviewed on: 10th July 2024

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