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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,993 reviews, last reviewed 30th Dec 2024
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024
Sabina M's avatar
Sabina M

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5993)

Great value for money

5
Great value for money and so far a brilliant service. You couldn't ask for more. Reviewed on: 9th July 2024

The Insurance Emporium have always offered superb cu...

5
The Insurance Emporium have always offered superb customer service and care about you and your pet. Reviewed on: 9th July 2024

Great Pet Insurance with The Insurance Emporium

5
I have been with them for a long time and have all my pets, horses, dogs insured with them and never had a problem. Always paid out. Reviewed on: 9th July 2024

First class service - caring, empathetic and friendly

5
We have insured our Cavapoo Peggy since she was a puppy and The Pet Emporium have always given an excellent service. The staff are always friendly and very helpful when you have a problem or enquiry see your pet which is really comforting at difficult times. Makes all the difference to have an empathetic and caring response when we are worried about our fur babies. So I can highly recommend the Pet Emporium. First class for the last 7 years since starting our policy. Reviewed on: 9th July 2024

Fast and supportive service when we needed to claim...

5
Fast and supportive service when we needed to claim insurance to help my dog who we sadly had to have put to rest Reviewed on: 9th July 2024

Great pet insurance

5
I have been with this company for a few years and always had a good service. Claim was dealt with quickly and paid promptly. Reviewed on: 9th July 2024

Three pet greyhounds!

5
I have three pet greyhounds so insurance is important. I don't often make claims but when I've needed to, the claim form is easy to fill in, I hand it to my vet for them to add the medical information and payment is usually swift and quibble free. Reviewed on: 9th July 2024

Swift settlement

5
Had to claim after injury to horse, confirmation of payment swiftly received as were payment of the subsequent payments and no exclusions applied to future policy Reviewed on: 9th July 2024

Claim settled very quickly, great customer service,...

5
Claim settled very quickly, great customer service, would highly recommend Reviewed on: 9th July 2024

Good value for money

5
Good value for money and easy to have the insurance you need not just a package not suited Reviewed on: 9th July 2024

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