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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Ive been very happy with my pet insurance cover and...

5
Ive been very happy with my pet insurance cover and never had an issue with any claim or query.would highly and have recommended to other friends Reviewed on: 9th July 2024

Very easy to get a quote and catered for all my insu...

4
Very easy to get a quote and catered for all my insurance requirements when not many others did. Reviewed on: 9th July 2024

Good insurance that renews on a monthly basis so the...

5
Good insurance that renews on a monthly basis so the amount insured restarts each month. Reviewed on: 9th July 2024

The whole process is easy to use

5
The whole process is easy to use all questions are answered quickly and any issues resolved.Great claims procedure quick and efficient Reviewed on: 9th July 2024

Reasonable premium.

5
Reasonable premium. Address claims promptly Reviewed on: 9th July 2024

Great company with excellent service,

5
Great company providing an excellent service, and reasonable prices Reviewed on: 9th July 2024

very quick settling my claim with my vet

5
very quick settling my claim with my vet Reviewed on: 9th July 2024

Great value for money

5
Great value for money and so far a brilliant service. You couldn't ask for more. Reviewed on: 9th July 2024

The Insurance Emporium have always offered superb cu...

5
The Insurance Emporium have always offered superb customer service and care about you and your pet. Reviewed on: 9th July 2024

Great Pet Insurance with The Insurance Emporium

5
I have been with them for a long time and have all my pets, horses, dogs insured with them and never had a problem. Always paid out. Reviewed on: 9th July 2024

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