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The Insurance Emporium: Pet insurance reviews

4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Fantastic company, very competitive in pricing.

5
I have used this company for a number of years for my horse and trailer insurance and found them always very pleasant and helpful to deal with. Reviewed on: 9th July 2024

Very competitive price and excellent customer services

5
Very competitive price and excellent customer services Reviewed on: 9th July 2024

My cat had a hefty vets bill after he had an injury.

5
My cat had a hefty vets bill after he had an injury. The Insurance Emporium were easy to deal with and helped me with my claim, no quibbles. Reviewed on: 9th July 2024

so helpfull when you contact, excellent customer ser...

5
so helpfull when you contact, excellent customer service, very good on settling any claim, cant recommened enough Reviewed on: 9th July 2024

In memory of our beloved dogs

5
We had to use pet insurance for our dogs, both had significant illnesses towards the end of their lives and we were able to afford the best care possible for them, which wouldn’t have been possible without The Insurance Emporium. Reviewed on: 9th July 2024

We bought our dog insurance as soon as we got her as...

5
We bought our dog insurance as soon as we got her as it seemed the best value. Reviewed on: 9th July 2024

Fantastic insurance company!

5
I have been with this company for quite a while now, they have great customer service and always are happy to help so I will be staying with them for the foreseeable! Reviewed on: 9th July 2024

Really helpful staff to get a quote and quick to...

5
Really helpful staff to get a quote and quick to setup Reviewed on: 9th July 2024

Easy to use.

5
Easy to use. Would highly recommend. Reviewed on: 9th July 2024

Great customer service very helpful quick to get threw

5
Great customer service very helpful quick to get threw Reviewed on: 9th July 2024

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