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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.84

Based on 5,995 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

so helpfull when you contact, excellent customer ser...

so helpfull when you contact, excellent customer service, very good on settling any claim, cant recommened enough Reviewed on: 9th July 2024

In memory of our beloved dogs

We had to use pet insurance for our dogs, both had significant illnesses towards the end of their lives and we were able to afford the best care possible for them, which wouldn’t have been possible without The Insurance Emporium. Reviewed on: 9th July 2024

We bought our dog insurance as soon as we got her as...

We bought our dog insurance as soon as we got her as it seemed the best value. Reviewed on: 9th July 2024

Fantastic insurance company!

I have been with this company for quite a while now, they have great customer service and always are happy to help so I will be staying with them for the foreseeable! Reviewed on: 9th July 2024

Really helpful staff to get a quote and quick to...

Really helpful staff to get a quote and quick to setup Reviewed on: 9th July 2024

Easy to use.

Easy to use. Would highly recommend. Reviewed on: 9th July 2024

Great customer service very helpful quick to get threw

Great customer service very helpful quick to get threw Reviewed on: 9th July 2024

Great value insurance cover

Great value insurance cover at a fraction of the cost for other providers Reviewed on: 9th July 2024

Great value pet insurance...

Thankfully I haven't needed to call on the company for a claim for my dog but the initial experience nearly 12 months ago was second to none. The application was easy and provided great value for money, particularly when compared with other insurance providing the same level of cover Reviewed on: 9th July 2024

Pet insurance review

We have pet insurance through emporium and find them competive and easy to deal with Reviewed on: 9th July 2024

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