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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Comprehensive Cover, Competitive rates, excellent Cu...

Comprehensive Cover, Competitive rates, excellent Customer Service. Our claim handled professionally with care and understanding. Reviewed on: 9th July 2024

I found them friendly Value for money, easy to set up.

I found them friendly Value for money, easy to set up. Reviewed on: 9th July 2024

Hard to beat.

Extremely helpful customer service. A company which does not charge 'over the odds' for superb cover, Reviewed on: 9th July 2024

Helpful and efficient.

The Insurance Emporium were helpful and efficient. I found it quick and easy to make a claim and they paid out quickly. Reviewed on: 9th July 2024

Payment is always quick.

Payment is always quick. Customer services are very helpful and respond to queries quickly. Reviewed on: 9th July 2024

Great Pet Insurance

I have 2 dogs insured with them and they have the best price and have been very fair when covering my claims. Reviewed on: 9th July 2024

Excellent customer service, best quote I received, e...

Excellent customer service, best quote I received, easy to navigate website Reviewed on: 9th July 2024

I have never had any problems with any of my insuran...

I have never had any problems with any of my insurance claims that I have needed to claim for. Always quick and professional. Reviewed on: 9th July 2024

Superb service

Friendly, efficient and helpful. Been with them for a few years and no complaints. Nothing too much trouble and have always tried to help rather than hinder us. Recommend them to anyone I talk to about pet insurance. Reviewed on: 9th July 2024

Always straight forward and easy to make a claim.

Always straight forward and easy to make a claim. Only issue I have is the payment date I can’t change it to a more convenient date Reviewed on: 9th July 2024

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