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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5691 reviews)

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4.71

Based on 5,691 reviews, last reviewed 15th Oct 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I do my business banking with them and great service... I do my business banking with them and great service, product and nice app Reviewed on: 12th June 2025

Latest lowest rating:

1

Beware Tide can freeze your account Beware of using Tide for your business. Tide have frozen my account without offering any reason, or engaging with me to resolve any issues. I have off... Read more Reviewed on: 15th October 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5691)

Review of the Tide, Business Banking:

By far, this is one of the worst banking services I...

By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Reviewed on: 3rd February 2025

All round terrific!

Excellent service for businesses, flexible and cost-effective. Reviewed on: 11th April 2023

Nice service

Tide customer service is amazing and it's easy to use SONY was really helpful . Great customer service from SONY . Reviewed on: 11th April 2023

Great for first time business owners

I've been using Tide for 3 years now and it's been a great support for my new small business. I send a lot of small invoices and have to track a lot of transactions, and Tide is helpful for that. Reviewed on: 11th April 2023

Excellent app/online bank

Very user friendly app-has all the features needed and excellent email friendly customer service Reviewed on: 11th April 2023

Great online bank

Love using Tide for my business banking. Easy to use and v helpful when I have had to ask questions of the team. My one issue is the lack of overseas payments. Otherwise I am totally happy with this bank Reviewed on: 11th April 2023

Really good bank

SONY was really helpful , he opened my account with in 10 mins , she showed me how to use the app , told me about all three usefully features . Reviewed on: 11th April 2023

Great bank

Love tide business account its really helpful for my business and SONY was brilliant with his customer service , he explained anoint all the features , THANKS to SONY Reviewed on: 11th April 2023

great easy helpfull all in one

Great bank, easy set up, constant communication, all problems solved within hours. not one glich. would highly recommend to anyone. Reviewed on: 11th April 2023

Simple and efficient app

The application process was simple and the app is easy to use. Reviewed on: 11th April 2023

Thank to ANWAL help

Thank to ANWAL help me to start my business account Reviewed on: 11th April 2023

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