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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5681 reviews)

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4.74

Based on 5,681 reviews, last reviewed 4th Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Best provider of business banking services I've tried a lot of business bank accounts, and Tide without doubt is the most complete and functional solution on the market. Their deep focus and ex... Read more Reviewed on: 4th March 2025

Latest lowest rating:

1

DO NOT USE TIDE. DO NOT USE TIDE. At a very crucial point of my business, I cannot access my Tide account. I have received no response from them despite several, urgen... Read more Reviewed on: 13th February 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5681)

Review of the Tide, Business Banking:

By far, this is one of the worst banking services I...

By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Reviewed on: 3rd February 2025

Great bank for a digital age

Fantastic bank with all the support of a high Street bank but without the faff and hassle and streamlined for the needs of today - who would want to choose a traditional bank when you have awesome disruptors like Tide. Reviewed on: 23rd April 2023

Absolutely washed away by Tide

They have assisted me through starting my own business, from registering the company to accepting my first payment. Absolutely stellar customer services, clear documentation / information suitable for beginners just starting out or an intermediate business person and nice user friendly apps. Would recommend to anyone with a business considering you arent paying a monthly fee their core service is next to none when it comes to business banking Reviewed on: 22nd April 2023

Terrible customer service bad bank provider

I’m been banking whit tide for over 2 year and completely regret. Customer service disrespectful aggressive whit lack of customer care. Emails and query’s ignored or neglected. Coercive when making mistakes. In general very bad experience and I do advice to AVOID TIDE. Reviewed on: 18th April 2023

Tide is the bank for the future!.

Absolutely amazing bank, customer service is great and never had a an issue that didn’t get sorted. Amazing staff and friendly, the online banking services are exactly what I would want in a online banking service. Adam Musaab Reviewed on: 15th April 2023

Great app

Great experiences with this bank. Definitely worth of considering for everyone. Mobile app is having clean interface and is easy to work with. Reviewed on: 13th April 2023

Simplest Business Banking

I have been through three high street banks with my business account but since Tide, I discovered that everything can be done easily, smoothly, and without much attention. All are connected to Intuit Quickbooks and easily organized. Reasonable fees and very good customer support. Reviewed on: 12th April 2023

Great customer service and always seeking to improve

I have found Tide a really friendly and useful banking service for my small business, always responsive to new suggestions and seeking to improve services. Reviewed on: 12th April 2023

Tiding expectations

Tide has been great for me and my business, been with them for around 2 years and the thing i like most is there UI which is quick and simple with not too many notifications all the time and customer support is great too. Feels like a modern young company with their heads screwed on. Reviewed on: 12th April 2023

Tide is simple, quick and efficient

Tide business banking is brilliant Reviewed on: 12th April 2023

Great product

Started using tide for my business banking and found it a great product. Easy to use. Would recommend. Reviewed on: 12th April 2023

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