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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5687 reviews)

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4.68

Based on 5,687 reviews, last reviewed 25th Apr 2025

700% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good, simple. Good, simple. Always feel like they have my back Reviewed on: 8th April 2025

Latest lowest rating:

1

They have frozen the business account and all the m... They have frozen the business account and all the money that the account was holding because of "security reasons", but the problem is that they are ... Read more Reviewed on: 25th April 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5687)

Review of the Tide, Business Banking:

By far, this is one of the worst banking services I...

By far, this is one of the worst banking services I have ever used. My experience has been poor from the start. They had the audacity to keep incoming payments pending due to internal processes, although I had provided the required information multiple times to multiple advisors. This resulted in financial implications for me as an individual. The worst part came last week when I realized I was completely unable to make any payments. My funds are currently inaccessible—no card payments, no transfers to my personal account, and no ability to pay invoices. Thousands of pounds are stuck, and I have been chasing this issue with multiple advisors for the past four days. It turns out that the team supposedly responsible for resolving this only works Monday to Friday. At no point have I been given a timeline for when I can expect this to be resolved, nor have I received a clear explanation as to why it happened. The only response I get from agents is that they are "chasing it for me." Furthermore, I now risk late payment fees, as I have been unable to move funds from my business account with Tide to cover direct debits linked to my personal account. This situation is completely unnecessary and unethical. It is unacceptable for a financial institution entrusted with business accounts to fail its customers this way. Reviewed on: 3rd February 2025

Absolutely washed away by Tide

They have assisted me through starting my own business, from registering the company to accepting my first payment. Absolutely stellar customer services, clear documentation / information suitable for beginners just starting out or an intermediate business person and nice user friendly apps. Would recommend to anyone with a business considering you arent paying a monthly fee their core service is next to none when it comes to business banking Reviewed on: 22nd April 2023

Terrible customer service bad bank provider

I’m been banking whit tide for over 2 year and completely regret. Customer service disrespectful aggressive whit lack of customer care. Emails and query’s ignored or neglected. Coercive when making mistakes. In general very bad experience and I do advice to AVOID TIDE. Reviewed on: 18th April 2023

Tide is the bank for the future!.

Absolutely amazing bank, customer service is great and never had a an issue that didn’t get sorted. Amazing staff and friendly, the online banking services are exactly what I would want in a online banking service. Adam Musaab Reviewed on: 15th April 2023

Great app

Great experiences with this bank. Definitely worth of considering for everyone. Mobile app is having clean interface and is easy to work with. Reviewed on: 13th April 2023

Simplest Business Banking

I have been through three high street banks with my business account but since Tide, I discovered that everything can be done easily, smoothly, and without much attention. All are connected to Intuit Quickbooks and easily organized. Reasonable fees and very good customer support. Reviewed on: 12th April 2023

Great customer service and always seeking to improve

I have found Tide a really friendly and useful banking service for my small business, always responsive to new suggestions and seeking to improve services. Reviewed on: 12th April 2023

Tiding expectations

Tide has been great for me and my business, been with them for around 2 years and the thing i like most is there UI which is quick and simple with not too many notifications all the time and customer support is great too. Feels like a modern young company with their heads screwed on. Reviewed on: 12th April 2023

Tide is simple, quick and efficient

Tide business banking is brilliant Reviewed on: 12th April 2023

Great product

Started using tide for my business banking and found it a great product. Easy to use. Would recommend. Reviewed on: 12th April 2023

Best Fintech Mobile App and Services

Tide is undoubtedly one of the best fintech mobile apps available in the market today. With its user-friendly interface and a host of innovative features, Tide offers an unparalleled banking experience for its customers. One of the most impressive features of the Tide app is its ability to seamlessly integrate with a range of other software and applications, making it an incredibly versatile platform for businesses of all sizes. This means that users can easily manage their finances, payments, and invoicing in one convenient location, without the need for multiple apps or software programs. Tide also offers a range of other useful features, including real-time notifications for transactions and account balances, the ability to set up multiple accounts, and access to a range of financial reports and analytics tools. Additionally, the app provides users with the option to apply for a business account in just a few simple steps, making it an ideal choice for entrepreneurs and small business owners who need to manage their finances on the go. In terms of security, Tide uses the latest encryption technologies to protect customer data, ensuring that all transactions and account information are kept safe and secure at all times. Overall, Tide is an exceptional fintech mobile app that provides a range of innovative features and tools to help businesses manage their finances more effectively. Whether you're a small business owner or a large corporation, Tide is definitely worth considering if you're looking for a reliable and efficient banking solution. Reviewed on: 12th April 2023

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