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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

So glad I switched to Triodos

We've now moved our whole family's current and savings accounts over, Triodos are brilliant. Their ethical status is trustworthy and thoughtful, their customer service is always brilliant, the app and online banking are fantastic. It's better in every way that our previous bank (Co Op) and I've lost track of how often I've recommended Triodos in the last year. Reviewed on: 14th December 2019

Decent

Ethical bank with a decent banking app. What's not to like? Reviewed on: 14th December 2019

ethical banking

Triodos provides all the services I need and matches my principles Reviewed on: 14th December 2019

A new ethical approach where ethics are very much needed

Excellent set up procedure with great security features and processes. Excellent communications. Will transfer all my banking to Triodos very shortly. Steve Reviewed on: 14th December 2019

Environmental credentials and outstanding customer service

I have been a customer of Triodos for many years - throughout that time their commitment to environmental values has been unwavering. On the rare occasions that I have needed to contact them I have always been able to speak to a helpful member of the team. I have recommended them to many people. Reviewed on: 14th December 2019

Excellent service, and the warm glow of doing the right thing

Triodos Bank have been excellent. I joined because I wanted to support ethical investments, but I have been impressed with their serve simply as a regular bank. Using their telephone customer helpline has been very good indeed - never queuing terribly long and always being dealt with efficiently by friendly and helpful staff - far better than my previous banks's service. It was so easy to change banks with direct debits and standing orders transferred automatically that I can see no reason why anyone wishing to live in as ethical way as possible should not use Triodos. Reviewed on: 14th December 2019

Real people and ethical banking. What's not to love?

I care about what my money is used for, and so does Triodos. But they care about me too, and I always get great customer service when I need it, from a real, friendly human. Reviewed on: 14th December 2019

Great service backed by sound ethics

I switched to Triodos earlier this year when I found out how much my bank had invested in the fossil fuel industry. Their proposition is clear and simple, I like the transparent small monthly fee (rather than “free banking” financed by customers who make a mistake), and when I’ve had occasion to call them, I’ve got really prompt and personal service. Reviewed on: 14th December 2019

Ethical and customer friendly

Having been an investor with Triodos for many years I was excited when a current account service opened and signed up immediately. With the growth of Triodos, customer support is as good as ever. I have need to call on a number of occasions and always have had prompt and efficient response from a friendly and polite advisors. I am interested in the information Triodos sends about projects in which the bank invests and have passed this to others who have opened accounts. The AGM is like no other. I I look forward to seeing organisations who have benefited from my banking at Triados and am impressed by the commitment and clear sightedness by the executives. If only more banks were like Triodos. Reviewed on: 14th December 2019

A bank that works for me

Triodos customer service is beyond anything else I’ve experienced. It feels personal. As a student with a full time job, I feel proud to say that the money I earn goes towards good causes Reviewed on: 14th December 2019

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