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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10943)

Very easy to talk to someone

Very easy to get help when it is needed and they have always sorted problems straight away. And ethical about how they invest at the same time. Perfect! Reviewed on: 17th April 2026

We love all Triodos stand for and they actually live...

We love all Triodos stand for and they actually live these values. It’s so refreshing. It makes us feel good to bank with them. Reviewed on: 17th April 2026

Transparency with their investing

Transparency with their investing Reviewed on: 17th April 2026

Triodos is easy to contact by phone - staff are quic...

Triodos is easy to contact by phone - staff are quick to answer, knowledgeable and polite. Any issues I've had over the years are quickly resolved and when sought, clear advice is provided. Reviewed on: 17th April 2026

A fully functioning current account with an ethical...

A fully functioning current account with an ethical heart Reviewed on: 17th April 2026

Easy to use on line ap.

Easy to use on line ap. safety checks bring peace of mind. Reviewed on: 17th April 2026

I hope their customer service is better

Once I needed my overdraft to be extended from £100 to £200 (just for a month). I was receiving my monthly pay in the bank and it was an emergency. As I gave roughly the numbers on the phone (I usually rounded them up way more to be on the safe side), the man said they could not help me, I told him I rounded the numbers more than they are, and asked to do it again and I will check the correct numbers and he said it wasn't possible. I did the same on Lloyds bank app and it worked so0 I decided to receive my monthly payment back on Lloyds and to use Triodos as a side bank for very small transaction only because I like the sustainable side of it. I hope and think they have improved their customer service now, my experience was so disappointes that I felt I couldn't trust them to support me when I needed them. Reviewed on: 17th April 2026

Very easy to speak to someone at customer services.

Very easy to speak to someone at customer services. Ethical srandards are unparralelled. Reviewed on: 17th April 2026

Honest fee structure

The only bank I know that are honest enough to charge a monthly fee for a current account. Makes me sure that my money is supporting ethical investment rather than propping up dirty fossil fuel companies! Reviewed on: 17th April 2026

Love the changes they’ve made this year which provid...

Love the changes they’ve made this year which provide the tools other banks already had Reviewed on: 17th April 2026

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