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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Easy to use on line ap.

Easy to use on line ap. safety checks bring peace of mind. Reviewed on: 17th April 2026

I hope their customer service is better

Once I needed my overdraft to be extended from £100 to £200 (just for a month). I was receiving my monthly pay in the bank and it was an emergency. As I gave roughly the numbers on the phone (I usually rounded them up way more to be on the safe side), the man said they could not help me, I told him I rounded the numbers more than they are, and asked to do it again and I will check the correct numbers and he said it wasn't possible. I did the same on Lloyds bank app and it worked so0 I decided to receive my monthly payment back on Lloyds and to use Triodos as a side bank for very small transaction only because I like the sustainable side of it. I hope and think they have improved their customer service now, my experience was so disappointes that I felt I couldn't trust them to support me when I needed them. Reviewed on: 17th April 2026

Very easy to speak to someone at customer services.

Very easy to speak to someone at customer services. Ethical srandards are unparralelled. Reviewed on: 17th April 2026

Honest fee structure

The only bank I know that are honest enough to charge a monthly fee for a current account. Makes me sure that my money is supporting ethical investment rather than propping up dirty fossil fuel companies! Reviewed on: 17th April 2026

Love the changes they’ve made this year which provid...

Love the changes they’ve made this year which provide the tools other banks already had Reviewed on: 17th April 2026

Best Switch Ever

Wonderful bank, lovely staff when you ring up - and the only bank I have comfort in, for ethical practices. I earn reasonably well so want my money somewhere it can be used for good Reviewed on: 17th April 2026

Ethical Ethos

I value the ethical ethos of the bank above all else. Reviewed on: 17th April 2026

Beacon of Hope

this company are focused on healing the planet with progressing insight. I think if humanity pulled together with them what a positive change would be seen on a greater scale. They are a beacon of hope. Reviewed on: 17th April 2026

always responds promptly to my questions.

always responds promptly to my questions; has helped with use of digipass. Reviewed on: 17th April 2026

Helpful advice on customer services.

Helpful advice on customer services. Could do better with longer hours to contact. Reviewed on: 17th April 2026

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