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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 29th May 2026

1261% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10946)

I am happy with the banking service provided

I am happy with the banking service provided Reviewed on: 16th April 2026

Happy Triodos client for several years.

Held a current account with Triodos for several years. App is very easy to use and I think I have only had to call their customer service team once. I'm just heartened to know my my money is being invested ethically. Reviewed on: 16th April 2026

Simple online banking

Simple online banking with excellent communications Reviewed on: 16th April 2026

A bank that backs Nature and doesn't beast it

Their service is simple, unfussy and effective. Their environmental practice is exceptional, especialy the swerving of fossil fuels. Reviewed on: 16th April 2026

Triodos - efficient and ethical

Excellent customer service - and increasingly efficient. There are clear examples of improving in response to customer feedback. Reviewed on: 16th April 2026

Great App, excellent support when I need it, and not...

Great App, excellent support when I need it, and not destroying our future!! Reviewed on: 16th April 2026

Helpful, ethical, now keeping pace with competitors

Very helpful when I had a fraud attempt, great now on apple pay, enjoy knowing they operate for planet and people not just profit Reviewed on: 14th April 2026

Reply from Triodos Bank Hi Han, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 15th April 2026

Always had a polite and ready response whenever needed

Always had a polite and ready response whenever needed Reviewed on: 13th April 2026

Reply from Triodos Bank Hi Malcolm, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 15th April 2026

Good Customer Services

Whenever I have had a problem and called their Customer Services they have been polite and helpful and fixed any problem I was having. Reviewed on: 13th April 2026

Reply from Triodos Bank Hi Sharon, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 13th April 2026

Triodos' ethics stand out from the rest

Triodos' ethics stand out from the rest. If you care about sustainability, Triodos is the way to ensure consistency with your other ethical decisions. The app is easy to navigate and the small number of times I have needed Customer Services, it has been extremely straightforward. Reviewed on: 13th April 2026

Reply from Triodos Bank Hi Melanie, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 13th April 2026

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