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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Move to this bank after being dissatisfied with othe...

Move to this bank after being dissatisfied with other banks due to their clear lack of ethical standards. And pleased with where my money is now being kept. Reviewed on: 20th March 2026

It is great to know the bank is totally ethical and...

It is great to know the bank is totally ethical and I can always talk to someone at the bank who are always very helpful. Reviewed on: 20th March 2026

Great green banking

Great green banking, easy interface, good insights, recommend Reviewed on: 20th March 2026

Online banking and mobile app are good and easy to use.

Online banking and mobile app are good and easy to use. Customer service calls are answered fairly promptly and the staff are efficianet and helpful. On the downside, the bank does not have facilities for handling cash, and no agreement with the Post Office to use their counters. Reviewed on: 20th March 2026

Excellent service.

Excellent service. Since opening my account Ive not had to contact customer support, or had any major issues, or any issues. Everything just runs so smoothly I don’t even have to think about it, the same can’t be said for other banks Reviewed on: 20th March 2026

I like Triodos because it doesn't spam me with their...

I like Triodos because it doesn't spam me with their products, just lets me get on with the banking I need to do. It is ethical and has a user friendly and easy to use banking app. Reviewed on: 20th March 2026

Nice to have an ethical bank and feel that £3 a mont...

Nice to have an ethical bank and feel that £3 a month is a small sum to cover that. Reviewed on: 20th March 2026

Being able to speak to an actual...

I've always been able to call and speak to an actual advisor Reviewed on: 20th March 2026

I have been a customer for less than a year, and hon...

I have been a customer for less than a year, and honestly, joining Triodos felt like getting a badge of honour. I was desperate for an account because it feels like being part of a secret ethical club that genuinely cares about people and the planet. In a world that can feel quite scary, banking here makes me feel like I’m making a better choice every single day. The customer service is genuinely exquisite and incomparable. When you use their live chat, you aren't talking to 'customer service drones'—you are talking to humans who speak to you with real kindness and recognition. It feels like what a bank used to be, where there was a real relationship and you weren't just a number. It takes that 'aaargh eek screaming crying throwing up' anxiety out of money and makes it manageable. While I initially felt a bit lost after switching from a high-tech app, the Triodos app has improved exponentially in just the last few months. I love that they are actively and visibly working to improve their product; it shows they actually listen to their customers. I have zero complaints and I’m so proud to have my name on a Triodos card. They truly deserve to win. Reviewed on: 20th March 2026

Triodos bank

I really love knowing that my money is doing good and in safe hands. Reviewed on: 20th March 2026

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