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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Ethical Banking

I switched to Triodos Bank several years ago after reading about them in Ethical Consumer and I've never regretted it. Besides from aligning with my ethics, their customer service has always been extremely helpful and I've never been kept waiting long to speak to someone. Their current account does everything I need it to. Reviewed on: 20th March 2026

Great banking for around a decade!

I’ve banked with Triodos bank for around a decade and am happy knowing that my money supports ethical and sustainable investments. Any time I have ever had issues I have got through to a person quickly and had the issue resolved easily and in a straightforward manner. Reviewed on: 20th March 2026

Excellent service, good communication, exceptional c...

Excellent service, good communication, exceptional customer service. All good. Reviewed on: 20th March 2026

Reliable, clear, and ethical.

Reliable, clear, and ethical. I can deposit my funds here, and know that they’re not being used to destroy the planet. Reviewed on: 20th March 2026

Customer service is always excellent.

Customer service is always excellent. Reviewed on: 20th March 2026

I wish I had switched to Triodos decades ago...

I switched to Triodos bank a few years ago, and only wish I had done so decades earlier! Easy to use banking, with everything you need, PLUS the most important thing - that you know your money is doing good. Reviewed on: 20th March 2026

I have always felt positive about my move to Triodos...

I have always felt positive about my move to Triodos six years ago and have not regretted it. Reviewed on: 20th March 2026

App very easy to use.

App very easy to use. The account was easy to open Reviewed on: 20th March 2026

A Bank with a Heart and Excellent Service

I wanted a bank that focuses on ethical enterprises. I have a bank with a great app, with good functionality. Whenever I ring, I don’t have to wade through a 10 point telephone tree, it gets answered quickly and the staff are marvellous. Triodos staff have been helpful. For me, this is incredibly important. The staff are helpful and have gone the extra mile helping me resolve issues (of my own making). As in, they’ve emailed me with extra information to help me. I say again: they’ve emailed care and are helpful. In this day and age of big business screwing over their customers, Triodos are stunning. Reviewed on: 20th March 2026

Always quick to answer any queries.

Always quick to answer any queries. Reviewed on: 20th March 2026

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