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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

helpful support with online banking queries

helpful support with online banking queries Reviewed on: 10th February 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 13th February 2026

Fantastic bank, always offer good service

Fantastic bank, always offer good service and it's good to know they support ethical projects. Reviewed on: 10th February 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 10th February 2026

Excellent bank.

Excellent bank, never had cause for complaint. Love that I can go online and see where investments are being made..... you will never get that information from the Big Banks. No arms, tobacco, or fossil fuels. Reviewed on: 10th February 2026

Reply from Triodos Bank Hi Liam, Thank you for taking the time to leave us a review and for your positive feedback. We’re glad to hear you enjoy using your finance for positive change and that you enjoy being a Triodos customer. Thank you for your support. Kind Regards, Jennifer Response date: 10th February 2026

Ethical to a T

Ethical to a T. Fantastic customer service. Easy to use app & internet banking Reviewed on: 9th February 2026

Reply from Triodos Bank Hi John, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 10th February 2026

Ethical banking in an increasingly corrupt world.

Ethical banking in an increasingly corrupt world. Service online or over the phone is responsive, helpful and courteous. Top notch. Reviewed on: 8th February 2026

Reply from Triodos Bank Hi Tim, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 10th February 2026

Ethical means a better world

I love using Triodos because I want to be contributing to ethical banking and investing. Reviewed on: 7th February 2026

Reply from Triodos Bank Hello, Thank you for taking the time to leave us a review and for your positive feedback. We’re glad to hear you enjoy using your finance for positive change and that you enjoy being a Triodos customer. Thank you for your support. Kind Regards, Jennifer Response date: 10th February 2026

Easy to use and great ethical credentials

Online banking very easy to use. Card purchases in stores works fine although a bit clunky for online purchases. Modest and reasonable standing charge. Strong ethical credentials Reviewed on: 7th February 2026

Reply from Triodos Bank Hello, Thank you for your review. We’re pleased to hear you both enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 10th February 2026

I opened an account to save the planet.

I opened an account to save the planet. I mostly just check my balance and feel morally superior. The app works. The trees are presumably thriving. My money is doing more good than I am. Would recommend if you enjoy banking with a side of quiet virtue and very calm fonts. Reviewed on: 5th February 2026

Reply from Triodos Bank Hi Damian, Thank you for your review. We’re pleased to hear you enjoy being a Triodos customer and using your finance to drive positive change. Kind Regards, Jennifer Response date: 10th February 2026

Couldn’t be better :-))

Very easy to use and practical mobile app. Customer service has been excellent. Very supportive regarding my neurodiversity and remembering security information. I’d recommend their professional but still personal approach. Of course l love the fact that lm supporting truly ethical standards and not tokenistic green washing that is stand with the big banks now. Reviewed on: 5th February 2026

Reply from Triodos Bank Hi Evelyn, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app and customer service. Kind Regards, Jennifer Response date: 10th February 2026

Very friendly and helpful

Always easily contactable and any problems dealt with in person not by Q&A or chat. Reviewed on: 5th February 2026

Reply from Triodos Bank Hi Joan, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 10th February 2026

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