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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10947)

Ticks all my boxes positively

I have never needed to contact the bank for anything and that is good because it means no issues . I like the fact that the bank is ethical and cares about community and environment . Reviewed on: 21st April 2026

Whenever I’ve had a problem I’ve been able to speak...

Whenever I’ve had a problem I’ve been able to speak to a person on the phone within minutes and they’ve solved it while giving the impression they care. Reviewed on: 21st April 2026

Ethical Banking That Works for Everyday Life...

I’ve had a really positive experience with Triodos Bank as a current account customer. The service feels genuinely values‑led, with clear communication about how my money is used to support ethical and sustainable projects. The app is straightforward to use, customer service has been helpful when I’ve needed it, and it’s reassuring to bank with an organisation that prioritises social and environmental impact alongside everyday banking. Reviewed on: 21st April 2026

I always recommend Triodos as it’s easy to use, grea...

I always recommend Triodos as it’s easy to use, great online banking, and I feel good that my money goes towards a better future for us all. Reviewed on: 21st April 2026

Triodos is a magnificent ethical bank that has the i...

Triodos is a magnificent ethical bank that has the interests of it's customers first, Reviewed on: 21st April 2026

They are a progressive bank with great principles an...

They are a progressive bank with great principles and good infrastructure to support their customers Reviewed on: 21st April 2026

Triodos excellent bank

Excellent customer service and easy to talk to a human being when needed. It feels wonderful to bank with a bank that prioritises ethical issues and the environment, this is why I chose Triodos. Not having a branch to go into has not been a problem. The app is excellent Reviewed on: 21st April 2026

Clear communication, well supported customer service...

Clear communication, well supported customer service and ethical banking Reviewed on: 21st April 2026

stolen by outside forces,.Triodos to the rescue!

Somehow my account was hacked and my money was stolen.Triodos handled it very efficiently and gave me the money back fairly quickly without too much to do. Reviewed on: 21st April 2026

Love the impact

Never had any issues, and love the regular updates on the impact my money is having Reviewed on: 21st April 2026

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