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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10943 reviews)

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4.95

Based on 10,943 reviews, last reviewed 16th May 2026

1924% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10943)

Triodos excellent bank

Excellent customer service and easy to talk to a human being when needed. It feels wonderful to bank with a bank that prioritises ethical issues and the environment, this is why I chose Triodos. Not having a branch to go into has not been a problem. The app is excellent Reviewed on: 21st April 2026

Clear communication, well supported customer service...

Clear communication, well supported customer service and ethical banking Reviewed on: 21st April 2026

stolen by outside forces,.Triodos to the rescue!

Somehow my account was hacked and my money was stolen.Triodos handled it very efficiently and gave me the money back fairly quickly without too much to do. Reviewed on: 21st April 2026

Love the impact

Never had any issues, and love the regular updates on the impact my money is having Reviewed on: 21st April 2026

A bank account to make a positive difference!

I'm so glad to have switched to Triodos! I've had an account with them for around one year now, and wish I'd made this change much sooner. Customer service was great when I needed to phone, a quick response and very approachable and friendly. The main reason I chose Triodos is their ethical values, and on this alone they're 10/10. I also opened a savings account, and even with the small amount in my account it says at the top of the page some of the impact (eg how many kWh generated by green energy as a result of the investment). Every little helps, so the more people switching to ethical banks, the more they can invest in a greener, community focussed future. The account works just like any other online bank, an easy to use app and contactless physical card/Google pay etc. The only downside is it's not possible to deposit cash into the account as far as I know (but you can withdraw cash at ATMs the same as any other bank), and you have to post cheques to them, but if like me you don't need either of these features it's a great account choice. Changing banks is easy, and knowing that the money Triodos holds is invested in high quality community and environmental projects to help make the world a better place is a very simple but cumulatively impactful way to make a positive difference. Reviewed on: 21st April 2026

An excelent, ethical & efficient bank

I have never had any issues with Triodos on the past 8 years since I discovered them and began banking online. When required for any issue, particualrlu security/safety/reassurance the staff by telephone are always expert, efficient and empathetic. Reviewed on: 21st April 2026

So nice to have an option to keep your money with a...

So nice to have an option to keep your money with a bank that actually does good with your money Reviewed on: 21st April 2026

I always had a very good experience with customer se...

I always had a very good experience with customer service with a real person answering the phone, and their ethical stance on investments accords with my values. Reviewed on: 21st April 2026

Being ethical is very important to me.

Being ethical is very important to me. I've had no problems with Triodos in the two years I've been with them. Reviewed on: 21st April 2026

I love my bank. I really do!

I love my bank. I never thought I’d say that! I’ve recommended Triodos to all my friends. I’ve always found their service to be excellent but most importantly, I know that my money is actually doing good while it’s in my accounts! Thank you, Triodos, for everything you do! Reviewed on: 21st April 2026

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