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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Whenever I’ve had a problem I’ve been able to speak...

Whenever I’ve had a problem I’ve been able to speak to a person on the phone within minutes and they’ve solved it while giving the impression they care. Reviewed on: 21st April 2026

Ethical Banking That Works for Everyday Life...

I’ve had a really positive experience with Triodos Bank as a current account customer. The service feels genuinely values‑led, with clear communication about how my money is used to support ethical and sustainable projects. The app is straightforward to use, customer service has been helpful when I’ve needed it, and it’s reassuring to bank with an organisation that prioritises social and environmental impact alongside everyday banking. Reviewed on: 21st April 2026

I always recommend Triodos as it’s easy to use, grea...

I always recommend Triodos as it’s easy to use, great online banking, and I feel good that my money goes towards a better future for us all. Reviewed on: 21st April 2026

Triodos is a magnificent ethical bank that has the i...

Triodos is a magnificent ethical bank that has the interests of it's customers first, Reviewed on: 21st April 2026

They are a progressive bank with great principles an...

They are a progressive bank with great principles and good infrastructure to support their customers Reviewed on: 21st April 2026

Triodos excellent bank

Excellent customer service and easy to talk to a human being when needed. It feels wonderful to bank with a bank that prioritises ethical issues and the environment, this is why I chose Triodos. Not having a branch to go into has not been a problem. The app is excellent Reviewed on: 21st April 2026

Clear communication, well supported customer service...

Clear communication, well supported customer service and ethical banking Reviewed on: 21st April 2026

stolen by outside forces,.Triodos to the rescue!

Somehow my account was hacked and my money was stolen.Triodos handled it very efficiently and gave me the money back fairly quickly without too much to do. Reviewed on: 21st April 2026

Love the impact

Never had any issues, and love the regular updates on the impact my money is having Reviewed on: 21st April 2026

A bank account to make a positive difference!

I'm so glad to have switched to Triodos! I've had an account with them for around one year now, and wish I'd made this change much sooner. Customer service was great when I needed to phone, a quick response and very approachable and friendly. The main reason I chose Triodos is their ethical values, and on this alone they're 10/10. I also opened a savings account, and even with the small amount in my account it says at the top of the page some of the impact (eg how many kWh generated by green energy as a result of the investment). Every little helps, so the more people switching to ethical banks, the more they can invest in a greener, community focussed future. The account works just like any other online bank, an easy to use app and contactless physical card/Google pay etc. The only downside is it's not possible to deposit cash into the account as far as I know (but you can withdraw cash at ATMs the same as any other bank), and you have to post cheques to them, but if like me you don't need either of these features it's a great account choice. Changing banks is easy, and knowing that the money Triodos holds is invested in high quality community and environmental projects to help make the world a better place is a very simple but cumulatively impactful way to make a positive difference. Reviewed on: 21st April 2026

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