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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Great app, easy to use, super sustainable, good expe...

Great app, easy to use, super sustainable, good experience Reviewed on: 11th April 2025

A great ethical bank

I am very happy with the customer service that I receive from Triodos, it was a very easy process to set up the original account with them & the banking app is very user friendly, they keep me updated via email on any changes & general information, I find them a very transparent & ethical bank which is so important to me, I also have a savings account with them which I'm very happy with Reviewed on: 11th April 2025

Fabulous service and products.

Great app. Simple to use. Very helpful chat. Like talking to a normal person. Reassuringly ethical and equitable. And quite often they use a photo of the village of Dervaig which is very special. Switching current account to Triodos was a breeze. As was opening other accounts with this back. They have a good range. The information about them is excellent and easy to digest. Very easy to make sensible choices. I don't have anything negative to say. Reviewed on: 11th April 2025

Ethical Banking. Excellent Service.

Triodos is an ethical banking choice. The currently account is fully online and accessible via the app. If I need help then they provide excellent customer service over the phone. Highly recommended. Reviewed on: 11th April 2025

Overall positive experience

Overall positive experience and feel like my money is in a good place Reviewed on: 10th April 2025

With all challenges I have faced their customer serv...

With all challenges I have faced their customer service has been excellent. They just got on with fixing the problem. Their phone line is very fast and responsive and the app is so easy to use Reviewed on: 10th April 2025

Good for customers and good causes

Have had good service from Triodos had a savings Account .Then.opened current Account.Find their App east to use .There have bèen no problems with it.So not had to use telephone service but have read good reports about.it on here.Any payment i have made online or.by cheque have encountered no problems.The great thing also.is.what Triodos do with your money whilst providing this good service.You can see this online or in the App.Think we all should have some of our money with Triodos Reviewed on: 10th April 2025

Wonderful bank.

Wonderful bank. Changing the norms and doing it with purpose Reviewed on: 10th April 2025

The Triodos Banking app is easy to use and intuitive.

The Triodos Banking app is easy to use and intuitive. We get regular text messages confirming deposits and also when we are likely to go overdrawn, which enables us to move funds from savings. Reviewed on: 10th April 2025

Very user friendly if ever have a question

Very user friendly if ever have a question Reviewed on: 10th April 2025

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