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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.94 (9328 reviews)

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4.94

Based on 9,328 reviews, last reviewed 1st Apr 2026

133000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

It's great for personal banking. It's great for personal banking. The team are friendly and clear in their support. They go above and beyond to help their customers. Reviewed on: 1st April 2026

Latest lowest rating:

1

Triodos Bank is a scam. Triodos Bank is a scam. Yesterday they were informed of a theft from a bank account, and the next day Triodos Bank allowed another theft from the same... Read more Reviewed on: 20th January 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (9328)

Great ethical bank

I have not had any problems banking with Triodos in all the years I have been with them. The app is very user-friendly and the security process means I can confidently shop online. I love the fact that their investments are totally ethical and are made to local small-medium businesses. I'm happy to know that my savings are helping people to develop their businesses in an ethical and sustainable manner. Reviewed on: 16th January 2024

As a not very confident on-line user, I have had a l...

As a not very confident on-line user, I have had a lot of help on the few occasions when I have not known how to find the service I was looking for, or how to complete a transaction. Reviewed on: 16th January 2024

Excellent customer service and attention to detail

Triodos have real people at the end of the phone who are willing to help you in any way possible, their customer service is second to none and their attention to detail also great. The app makes payments easy and you can keep an eye on all your incomings and outgoings - it also helps you if you’ve forgotten to make a payment as you can check when your last one was… Reviewed on: 16th January 2024

Ethical banking

My husband and I have had a current account with Triodos since it was introduced and have always been pleased with it. It’s straightforward to operate, secure and above all ethical. On the very odd occasions we have needed to contact Triodos that too has been straightforward. Reviewed on: 16th January 2024

High quality, guilt-free banking

I banked with a high street bank for 28 years before opening accounts with Triodos. The high street bank offered excellent service but was far from ethical. I kept my old accounts open in case my Triodos experiment didn't pan out, but there was no need. Not only am I happy with the service, but I get to feel good that my choice is having a positive, rather than negative impact on our world. Reviewed on: 16th January 2024

Triodos is a great bank, the only one I trust to loo...

Triodos is a great bank, the only one I trust to look after my money ethically. I rarely have any issues and if I do they deal with it appropriately and reasonably. They also help good causes. Reviewed on: 16th January 2024

Good customer service, great ethics

Been with Triodos for current account and savings for several years. Always good customer service, quick and responsive. Impressive customer communications especially on ethics. Reviewed on: 16th January 2024

Super easy to manage

Proactive in monitoring unusual activity. Very accessible via chat. Everything is super easy to manage. Reviewed on: 16th January 2024

Professional, approachable, efficient staff!

Easy to call helpline, get through fairly quickly, professional staff who don't patronise the caller, problem solve with customers like me. Reviewed on: 16th January 2024

Excellent ethical bank

I have had an online personal account (and other accounts) with Triodos for many years. I use them because of their ethical values. Their customer service and response to any questions I have had is second to none, both online and over the telephone. Reviewed on: 16th January 2024

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