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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

The app is easy to you, no issues with transfers and...

The app is easy to you, no issues with transfers and withdrawals. Reviewed on: 20th April 2026

The app works well, maybe a bit security conscious a...

The app works well, maybe a bit security conscious as have to enter pin a lot Reviewed on: 20th April 2026

Telephone customer service is AMAZING.

Telephone customer service is AMAZING. I speak to a human almost straight away and they are kind, well trained and super helpful. I also love that Triodos invests in local businesses, and their general ethos and ethics makes them a fantastic bank. Of all the many banks I’ve used over the years, I trust Triodos the most. They really deserve all the awards they can get. Reviewed on: 20th April 2026

Efficient and Ethically sound

Never any problems with Triodos which is efficient and of course ethically sound - especially as I am deaf so can’t communicate by phone, which causes problems with other institutions. Reviewed on: 20th April 2026

The only genuinely ethical bank.

The only genuinely ethical bank. Reviewed on: 20th April 2026

Good customer service.

Good customer service. Good to know that money is invested ethically Reviewed on: 20th April 2026

Chosen for ethical reasons very happy with the service

Chosen for ethical reasons very happy with the service Reviewed on: 20th April 2026

Ethical and climate friendly values

I bank with Triodos because of its ethical and climate friendly values. Many other banks fund fossil fuel and other climate wrecking businesses, armaments, oppressive regimes and movements such as the violent and illegal Israeli settler movement in the West Bank Reviewed on: 20th April 2026

Great customer support and clear communication

Great customer support and clear communication Reviewed on: 20th April 2026

Easy to use, ethical, good customer support when any...

Easy to use, ethical, good customer support when any issues. Especially glad that my money is not invested in harmful activities. Reviewed on: 20th April 2026

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