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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10947)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

My current account

My current account is uncomplicated to use, and customer service is always excellent. Reviewed on: 29th January 2024

Totally transparent

A bank that publish the details of every organisation they finance, so you know exactly where your money goes – seeing the clear link between your money and the positive difference it’s making to our world. Reviewed on: 29th January 2024

Trustworthy

Having a Triodos current account makes banking a positive experience for me. It all works smoothly and I am left with a good feeling about the ethical vision and impact my bank is pursuing. Reviewed on: 29th January 2024

I know there will be someone at the end of the phone...

I know there will be someone at the end of the phone if I need help. There is no need to have a bank nearby because Triodos provide Freepost and friendly, helpful telephone banking. I am very happy with their help for environmental projects because I share their vision. Reviewed on: 29th January 2024

Intelligent customer service

I rarely had an issue over the years. And when I had, I'd be offered very professional and informed help, to solve it. Reviewed on: 29th January 2024

Ethical and fair banking

You know your money is invested ethically and that it supports fair trade and green investment. Phone calls are answered within a few minutes usually, and you are told where you are in the queue. Triodos does not support fossil fuel industries. Reviewed on: 29th January 2024

Wonderful to know that your money is doing good!

Wonderful to know that your money is doing good. They are excellent at communicating about what they support, and efficient for day to day banking too. Reviewed on: 29th January 2024

5* friendly, efficient & knowledgable :)

Always friendly, efficient & knowledgable customer service. And you get straight through to speak to someone. Reviewed on: 29th January 2024

An easy bank to deal with.

An easy bank to deal with. Better to know the ethics of the bank. Reviewed on: 29th January 2024

Happy banking with them because they are ethical.

Happy banking with them because they are ethical. The few times I've needed to use the customer service it had been very good Reviewed on: 29th January 2024

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