Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Top class service, top ESG credentials.

5
Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

The Gold Standard of Modern Banking

5
Fantastic customer service from the most ethical, environmentally friendly bank. Reviewed on: 23rd January 2023

Finally a bank I can trust!

5
I chose Triodos as they are trying to do things differently. I was looking for an ethical bank and I feel I can trust them with my savings. Reviewed on: 23rd January 2023

Great bank

5
I opened a Triodos account in 2022. Service is great and i live in the comfort that my bank deposits are used ethically and effectively by the bank. The organisation feels so different from other banks. Thoroughly recommend Reviewed on: 23rd January 2023

A bank other banks should emulate

5
Changed to TRIODOS for ethical reasons quite prepared to forgo some of the good points about my previous bank which had my loyalty for over 40 years. Then I discovered TRIODOS was even better on every level. Costumer services were excellent when I needed advice. Reviewed on: 23rd January 2023

Helpful and ethical

5
I love that there is a bank that is transparent about their investments, how they finance their services and clear about what they can offer. Easy to get in touch if help and/or information needed and really pleased that they are an ethical and environmentally sustainable business:0) Reviewed on: 23rd January 2023

Transparency

5
Triodos has an excellent customer service and I know where my money goes, it stays in the community and helps young start ups. Reviewed on: 23rd January 2023

Great ethos

4
Great bank with great values. Would recommend Reviewed on: 22nd January 2023

Friendly

4
Never known a friendlier bank, always had a quick and helpful response, and patient when trying understanding something Reviewed on: 22nd January 2023

Could not recommend more

5
I love my personal bank account with Triodos. It’s great to know exactly where my money is going and the customer service has been exceptional. Reviewed on: 22nd January 2023

Fantastic bank

5
Triodos offers great service to their customers (speaking as someone who only has a current account with them and has never had any issues), and I fully support their ethical values and sustainable goals. Reviewed on: 22nd January 2023

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products