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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Excellent customer service

Accessible, intelligent, helpful, and fast. Reviewed on: 17th April 2021

Happy money, guilt free savings

Ethically investments and their search to provide this means my money is working FOR me as well as others. The £3 subscription is worth that knowledge. And savings are used to support ethical businesses and activities. What a great way to show the benefits of money in a positive light. I’m happy Reviewed on: 17th April 2021

Friendly, helpful, knowledgable, customer service staff

Quick to answer, no long-winded menu options on logging in Reviewed on: 17th April 2021

Peace of mind

Feels good to know my money is making a positive impact on the world. More important than ever in this time of climate crisis. Switching to Triodos was easy and went very smoothly. Have recommended to all friends. Reviewed on: 17th April 2021

It feels good

It feels really good to know that my money is doing good and finding projects I believe in. Triodos are very transparent about their lending and policies around that. Their customer service is also excellent. Reviewed on: 17th April 2021

Friendly and ethical

I chose Triodos for its impeccable ethical underpinnings, but have been pleasantly surprised by the friendliness of its service. Excellent bank! Reviewed on: 17th April 2021

genuinely ethical

I trust this bank's green and ethical credentials and have received good customer service. I'm looking forward to them expanding their product range so all my investments can be with them, including my pension. Reviewed on: 17th April 2021

Human focused bank

All of triodos engagement with customers is spot on - a call to the team, email updates or post . human centred, purposeful, kind and fair, which is exactly the type of business they do! Bravo! Would not bank anywhere else ever again Reviewed on: 17th April 2021

The feel good effect

Banking with Triodos makes me feel proud and happy that I am doing something good in this world with my money. I love using the phone app to check on my banking, so easy and straightforward. I also find them really helpful and human on the odd occasion that I need to call them customer service centre. What I love the most is the way that Triodos keeps me informed about how our money is invested and helps others do good. Their regular news and articles are informative and inspiring. Thos is how everyone should bank. I tell everyone about them! Reviewed on: 17th April 2021

Simple and ethical

Triodos are a simple effective Bank that not only provides first class banking products but it is run ethically and responsibly. Simple as that. Reviewed on: 17th April 2021

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