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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10946 reviews)

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4.86

Based on 10,946 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Customer service is very good, in-person, and all UK... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10946)

Amazing sustainable bank

I have been a Triodos Bank customer for over 3 years, and I couldn't be happier. It's mostly an online bank but they are really easy to reach over the phone if needed. They are very transparent on their activities and it feels really good that my money is used on financing sustainable projects or companies. I used to be a customer of a major British bank, but learning that they were financing the dirtiest oil & gas projects was the last straw for me, and I never looked back! Reviewed on: 4th March 2021

A fab, transparent bank that actually does good

My experience of having a current account with Triodos has been a good one. I left my old bank (with very good customer service) due to ethical considerations and am happy to report that I've found the customer service at Triodos, (on the few occasions that I've had to contact them), really very good. I like that they are transparent about the costs of running a current account and I love that they actually help people and the planet with the money that they're looking after and that it's possible to see where the money is being used. I would 100% recommend them. Reviewed on: 4th March 2021

HOW ALL BANKS SHOULD OPERATE

The staff are friendly, helpful and knowledgeable, but I joined because of their ethos. They only invest with green and ethical companies. The future of our planet is upmost in their minds. Reviewed on: 4th March 2021

A bank who really care

I love how Triodos put back money into community projects, and strive to be sustainable and make positive change. Reviewed on: 4th March 2021

At last, a bank with values to trust

I know my money is being invested in resources that are not going to cause the collapse of our only world. Triodos are not only a bank with values but are incredibly professional, helpful and easy to use and communicate with. I wish I had banked with them sooner. Everyone should follow this business model. Well done Triodos, what a fantastic job you’re doing and thank you. Reviewed on: 4th March 2021

Best sustainable bank

Super service and products - and always grateful they only support sustainable ventures. Reviewed on: 3rd March 2021

Ethical joy

We just want a bank that does not take our money for granted - but invests it wisely and securely. Triodos does that.. Reviewed on: 3rd March 2021

A bank I trust

I am glad to have found a bank I don't have to worry about in terms of ethics. The on-line banking service is easy to use and efficient. Reviewed on: 3rd March 2021

At long last a place to put my money where it will not be actively harming others and hopefully instead may actively help people and planet

The changeover from Barclays to Triodos was seamless and to be with an ethical bank at last was a huge weight off my shoulders. I started with a savings account and so was delighted when they then opened up personal current accounts . The regular updates on initiatives and projects makes me feel involved and the online facility is easy to use. Reviewed on: 3rd March 2021

Changing investment criteria rapidly and realistically

I am impressed with how speedily Triodos is making its new investments on realistic 'change the world for the better' principles - some for climate change and some for mental health issues etc..... remembering that the 30 - 50 year-olds are and must be in charge of the future of humanity now. Reviewed on: 3rd March 2021

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